Changes to registration services due to Coronavirus
All death and stillbirth registrations will now be completed by telephone rather than face to face appointments. All other registrations and appointments are completed in person.
Can I still register a birth?
We are registering births on an appointment basis and working through the backlog. New parents should continue to complete the online appointment form and we will contact you in due course to arrange an appointment. Parents do not need to worry about complying with the requirement to register within 6 weeks.
Can I register a death?
We will continue to register deaths over the telephone. The hospital, surgery or Coroner's office will send the necessary paperwork directly to us along with contact details for the person who will be registering the death. A registrar will then get in touch to complete the registration and arrange death certificates and paperwork for the funeral.
What about copy certificates?
Customers can continue to apply for copy certificates online but we would make you aware that the service is very busy at the moment. We would ask that customers avoid making applications for family history certificates that require lengthy searches.
What about notices of marriage/civil partnerships?
We are currently taking appointments for notices of marriage/civil partnership but appointment availability is limited. Priority is being given to those who have ceremonies already booked within the next couple of months. Please email email@example.com with any enquiries.
What about citizenship ceremonies?
We are able to arrange short individual Citizenship ceremonies. If you have received your invitation letter from the Home Office please email firstname.lastname@example.org with your name and contact details and we will get in touch to arrange an appointment.
What about wedding ceremonies?
Ceremonies at the Civic Centre can go ahead. If your ceremony is scheduled to take place in the Register Office you must bring two witnesses only. If your ceremony is taking place in the Swansea Bay Ceremony Rooms you will be able to bring a maximum of 20 guests (including children). Please note that ceremonies will be brief to enable the legal marriage to proceed with social distancing and other measures in place to minimise the risk of spreading the virus on the premises.
Ceremonies at approved venues such as hotels can go ahead. Please liaise with your venue regarding permitted numbers and other guidelines. You can also email us at email@example.com with any other questions about the ceremony.
Couples due to marry in a place of worship should continue to contact the church/chapel to check whether the building is open and the ceremony can go ahead.