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Community Alarms (Lifelines)

Community alarms ("Lifelines") provide an emergency telephone link for older and disabled people.

The alarm allows someone to get in touch with medical and emergency services quickly and reliably, even if they are unable to get to the telephone or aren't able to speak.  

Users of the service have a community alarm unit installed in their home, which is connected to the telephone line. This unit is radio controlled by a pendant that is worn around the neck or attached to clothing. If the user has a fall or for some other reason needs help, he or she presses a button on the pendant. It sends out a signal to the telephone which contacts the Community Alarm Service Control Centre, which is manned 24 hours a day, 365 days a year.

Anyone who thinks that they may benefit from the peace of mind provided can apply for a community alarm. There is no need to have an assessment of your needs. There is a flat rate charge of £130 plus VAT (£26) per year for the provision of a community alarm.  Payment is made by Direct Debit.   You will be sent one annual invoice with payment  collected in four quarterly instalments of £32.50 plus VAT (£6.50).

For more information see Community Alarm Service (Factsheet 11) or ring 01792 648999. 
You can also download/print this information in factsheet format.  PDF Document Community Alarm Service (Factsheet 011) (PDF, 25KB)Opens new window


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