Search site

Coronavirus 27 March 2020 - 3.30pm general update

This is today's round-up of the latest Coronavirus news on Friday 27 March 2020.

Latest Coronavirus update on Friday 27 March 2020


Volunteer to help your community
People are being urged to sign-up and join an army of volunteers who are making all the difference for those affected by Coronavirus.

The people of Swansea have stepped up to the plate to help support the most vulnerable in communities to keep them safe and supported, but we need more people to come forward during this difficult situation.

Those who are able to help out can sign-up by going online to Swansea Council for Volunteering Service (SCVS) which is co-ordinating the volunteering recruitment campaign locally.

For more information, visit or email


Local Area Co-ordination

Local Area Co-ordinators (LAC) are supporting local communities by taking the details of those in need of support and putting them in touch with volunteers who can help.

LAC cannot do shopping for people as they need to do their essential co-ordinating work. If you need this support, or equally, if you would like to volunteer to help a neighbour in this way contact details for LACS can be found at


Council ready to help those in 12-week isolation
Swansea Council staff are being retrained and redirected to support thousands of vulnerable people who'll be told by the NHS to shield themselves from Coronavirus.

Letters will be dropping through letterboxes to those identified by the NHS as being most at risk which will call on them to self-isolate for 12 weeks.

An initial 3,000 letters will be going out in the coming days with others receiving them over the coming weeks. Anyone who thinks they might be at risk should stay at home.

It's anticipated that many of those affected will have friends and family to take care of them and there are many voluntary groups out there helping under the umbrella of Swansea Council for Voluntary Services.

Letters to those who need to self-isolate will include a telephone number to call for help from the council.


Social distancing
South Wales Police has been given new powers to enforce Government restrictions on travel and public gatherings. The main message to the public remains that they must comply with the restrictions announced by the Prime Minister based on the severity of the Coronavirus outbreak.
To ensure people stay at home and avoid non-essential travel, if members of the public do not comply officers may:

•  Instruct them to go home, leave an area or disperse
•  Ensure parents are taking necessary steps to stop their children breaking these rules
•  Issue a fixed penalty notice of £60, which will be lowered to £30 if paid within 14 days.
•  Issue a fixed penalty notice of £120 for second time offenders, doubling on each further repeat offence.

Individuals are only be allowed to leave their home for the following very limited purposes:

•  Shopping for basic necessities, as infrequently as possible;
•  One form of exercise a day - for example, a run, walk or cycle - alone or with members of their household;
•  Any medical need, to provide care or to help a vulnerable person; and
•  Travelling to and from work, but only where they cannot work from home.

However, in the first instance police officers will always apply their common sense and discretion. Please only call 101 or 999 if it is either an emergency or you need a police response and try to use our online reporting functions where possible


Hubs at schools
Hubs at schools continue to remain open to provide childcare where both parents are key workers.

Staff and pupils at the schools must follow the UK Government's latest advice in relation to social distancing. Our catering team is providing 1,800 meals a day for Free School Meals pupils and the children of key workers receiving child care.


To report concerns you may have about shops, pubs or restaurants that are open at this time, please email our team on


Our teams missed some collections yesterday. They will be pressing on today to complete their rounds. Thank you for your support. From 30th March, residents will need to ensure that waste/recycling is out on the kerbside for collection from 6am.  This is a temporary measure during the Coronavirus pandemic.


Highways construction sites
We continue to carefully assess - in close liaison with contractors - the situation with regard to our highways construction sites, especially in terms of social distancing. Some schemes continue to work towards completion where safe to do so, others are suspended.  


Bus station
Swansea Bus Station will be closing until further notice from Sunday evening to help promote social distancing. City centre pick up and set-down points for local services are being established in Caer Street and Princess Way. Bus companies have changed their timetables and travellers should check with them for updates.


Swansea Market
Swansea Market will close at the end of business tomorrow (Saturday 28 March) until further notice. However, traders providing essential food supplies will continue to provide delivery services.

Their contact details are on the market website -


Flying Start Health Visiting
Should you need to contact your Health Visitor, in the first instance please use the telephone details you have in your red book. If unsuccessful, please call 01792 532134 where you details will be taken for a Health Visitor to get back to you.


Flying Start Childcare

From Monday 30th March Flying Start childcare settings will be closed until further notice. This will allow the service to be centralised into hubs to provide childcare to vulnerable families identified by professionals.


Staff must be on their guard about opening emails from sources they don't recognise as cyber criminals are now targeting us with Coronavirus phishing emails that install ransomware.

If executed the ransomware will potentially attack every user's device and encrypt all our files so they can't be used until a ransom is paid.

Just by opening an attachment or clicking on a link could release the ransomware with devastating results. If you have any concerns, report the phishing email via the "Report Message" icon in your toolbar or contact the ICT Security Officer via

Digital Services have put measures in place to identify this threat and to block this ransomware reaching mailboxes but everyone needs to be alert to the risk.


There is now a corporate PPE allocation process based on the potential risk of infection. PPE provision will be prioritised for frontline social care staff. Managers are being updated on the new process and any member of staff who has concerns should speak to them in the first place. There is further information available on staffnet.

Powered by GOSS iCM