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Coronavirus 26 March 2020 - 3.00pm general update

This is today's round-up of the latest Coronavirus news on Thursday 26 March 2020.

Latest Coronavirus update on Thursday 26 March 2020

Here for Swansea

Over the past week or so our teams have been transforming the way they work to support you and our local communities during the unprecedented Coronavirus crisis.

Critical front-line services like recycling, social services, child care, burials and emergency highways and council house repairs will continue while hundreds of support staff are working from home to keep the council operating.

But staff working in non-essential services are being re-trained and re-directed to help provide critical services.

Large numbers of staff are stepping up to the plate and changing what they do to help their communities during this crisis.

Among the measures being put in place are:

  • A new call centre providing practical support for the most vulnerable, including those being asked to self-isolate for up to 12 weeks.
  • Running food banks and providing meals for those in need.
  • The creation of a community taskforce to help meet the needs of those who cannot leave home
  • Specific support for the homeless
  • Hubs at schools to provide childcare for key workers who are keeping the NHS and other vital services going
  • Establishing a distribution network with our partners to ensure the vulnerable and those living in poverty are supported
  • Converting buildings such as leisure centres into temporary hospitals to deal with the growing number of Coronavirus cases.

We will be updating you about these changes in the coming days.


Hubs at schools
Hubs at schools continue to remain open to provide childcare where both parents are key workers. Staff and pupils at the schools must follow the UK Government's latest advice in relation to social distancing. We will continue to provide free school meals.

Our teams will be very busy today catching up on any missed collections from yesterday and getting through today's rounds. Thank you for your support.

To report concerns you may have about shops, pubs or restaurants that are open at this time, please email our team on

ur highways team are continuing with a small number of essential road resurfacing works where they are not located near homes or vehicles. Potholes will continue to be logged so we can repair all but emergencies at a later date. Please only report highways issues that are immediate and serious.

Swansea Market
Swansea Market has 13 stalls open. The focus is on food for your weekly shop. The market's open to the public Mon-Fri 8am-2pm, Sat 7.30am-2pm until further notice.

Child and Family Services
The Child and Family Integrated Information, Advice and Assistance Service (IIAA) can be contacted at 01792 635700. However, unless your call relates to significant risk of harm or risk to life to a child or young person you should email us at 

Further details about the service are available at For advice on co-parenting and child arrangements go to 

Adult Services
The Common Access Point for Health and Social care for provide adults and carers can be contacted by telephone on 01792 636519.

However, unless your call is about a significant risk of harm or risk to life you should email us at

Should you not have access to email please wait on the line and we will answer as soon as possible.

Further details on the service are available at


The remaining staff working in Guildhall may experience noise disruption from time to time on Friday as fire alarm checks take place.

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