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Coronavirus 25 March 2020 - 3.00pm general update

This is today's round-up of the latest Coronavirus news on Wednesday 25 March 2020.

Latest Coronavirus update on Wednesday 25 March 2020


There are no changes to kerbside waste collections. As happens throughout the year, we sometimes are unable to complete collections during the day. If this happens and your recycling has not been collected - please leave your bags out for collection the following day. Also - you may notice our crews are wearing protective facemasks while they are carrying out their duties. This is to ensure they can protect themselves when inside the collection vehicles.

Parks and beaches

You should only use a park, beach or rural footpath to exercise if you live within walking distance and remember the instructions about social distancing. Do not meet or walk together in groups unless you live with those people. Keep a safe distance from other people - at least two metres away. If the park or beach is so busy that you're unable to maintain that distance, then leave and go home. Playgrounds within parks are closed. You should not allow your children to use them.

Hubs at schools

Hubs at schools continue to remain open to provide childcare where both parents are key workers.

Staff and pupils at the schools must follow the UK Government's latest advice in relation to social distancing. We will continue to provide free school meals with new measures in place to protect pupils.

Business support

The Welsh Government has announced a support package for businesses listed on the business rates register. This includes a year-long business rates holiday for retail, leisure and hospitality businesses in Wales for example shops, pubs and restaurants, gyms, performance venues and hotels. The scheme will apply to all eligible ratepayers with a rateable value of £500,000 or less.

All businesses that consider themselves eligible for the grants are asked to complete the online form that can be found at

Businesses who do not qualify for these schemes will be updated via

Building Services

Our Building Services team is focusing on emergency repairs only. Work already started on functions such as bathroom and kitchen installations has been made safe with all facilities reinstated on a temporary basis.  No new work will start for the time being.

More on emergency repairs to council properties -

Cultural Services

We've cancelled or postponed all cultural and tourism events we've directly organised until the end of August. Cancelled events include the Wales Airshow and Swansea Special Festival.

The Clean Air Roadshow & two outdoor theatre events at Oystermouth Castle in August have been postponed until further notice.

City centre car parks

Car parking in Swansea city centre will be free from today. However, Park and Ride, St David's and Quadrant car parks are closed.

Swansea Market

From today (Wed) Swansea Market will be open 8.00am -2.00pm Mon-Sat. Servicing for traders will continue until 4.00pm. Around 17 stalls are open, providing essential food supplies. All other stalls are closed. The market remains closed on Sundays.


Info-Nation is closed to the public except for emergencies such as homelessness and maintenance for those without bank accounts. Any person that presents at the centre will be screened before being allowed in. Information and advice can also be obtained by messaging further information at

Child and Family Services

The Information, Advice and Assistance Team is having an unprecedented volume of calls.  Unless your call relates to significant risk of harm or risk to life to a child or young person please instead contact us via email at For advice on co-parenting and child arrangements at

City Centre Rangers

From today our city centre rangers are doing fewer foot patrols to help curtail the spread of coronavirus.

The Rangers are largely working on office duties although they will assist the emergency services when needed at incidents critical to public safety.

They will report on issues such as hazards and other concerns and receive calls from businesses via the Store-net radio or by phone.


Staff update

Cockett House

The Social Services centre at Cockett House is closing from today with the exception of holding Initial Child Protection conferences. These will continue to take place but utilising Skype, Teams and/or telephone where appropriate to minimise risk. Digital technology will also be used to enable important process such as panels to go ahead.

Staff letter

Our Chief Executive and Council Leader have praised staff and thanked them for continuing to provide services during the Coronavirus crisis.

The message goes out to all staff - those providing front-line services and those either working from offices or from home.

Phil Roberts and Cllr Rob Stewart, said: "The work you are doing in Swansea is already helping save lives, but will be critical in keeping people alive in the coming weeks and months. We cannot stress how important it is that you continue to help us deliver the critical services our communities are depending on.

"The people of Swansea have never needed our support as much as they do now.

"We understand you'll naturally have concerns over your health and the health of your loved ones by remaining in work, but we want to reassure you we are following the Government's latest health guidance and will respond to any changes to the guidance to ensure our staff remain safe and have the necessary personal protection equipment where needed.

"We are hugely grateful for your continued commitment and support at a time when so many people are relying on us.

"We wish you and your families well and that you keep safe and healthy in the coming weeks."

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