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Swansea Carers Centre

Provides support and information to carers across Swansea.

Swansea Carers Centre provides support and information to carers across Swansea by providing welfare benefit advice; access to grants and special funds; a counselling service; respite care; employment support; have dedicated parent carer, young adult carer, male carer and dementia services.

From 20 March 2020 both Swansea Carers Centre and Ty Conway are closed to the general public all all groups and activities postponed. They would urge carers to take advantage of the new helpline services where their staff will do their best to offer support and advice during this time of crisis.

Our advice and information line is available for carers. If we cannot help you then we will signpost you to someone who can: 

Carer Advice and Support Helpline: 01792 653344 / 07984 445465

If you are feeling stressed or anxioius at the moment and would like to speak to our counsellor then ring the helpline below. It is confidential:

Counselling Support Helpline: 01792 653344 / 07984 445484

Our welfare benefits team are helping claimants via telephone appointments. They can guide you through your application form for certain benefits over the phone:

Welfare Benefits: 07984 445493 / 07984 445491

This time is particularly difficult for young adult carers for whom their studies and futures can seem uncertain. Give our YAC helpline a ring:

Young Adult Carers helpline: 07305 820449.

Ty Conway Day Services

Whilst our day centre remains closed, staff are maintaining telephone contact with their clients as well as picking up their shopping and prescriptions.

Caring for someone with dementia

If you are caring for someone with dementia then we can support you. Our Dementia Coordinator is available to give you emotional support, practical tips and coping strategies. Call: 07746 133240.

Hospital outreach

Helpful advice and a range of information on 'being in hospital', 'discharge from hospital' and/or choosing a care home for a loved one. Call: 07984 445495.

Parent carers

Advocacy support, online parent carer group, accessible training sessions and helpline:

Parent Carers helpline: 07534 625138.

Please note these helplines are operating between 9.30am - 4.00pm

They are not 24 hours.

Swansea Carers Centre
01792 653344
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