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Citizens Advice Swansea/Neath Port Talbot

Provide free, confidential and impartial advice on a wide range of issues for example, debt, benefits, housing and employment.

Service update

Effective from 16 March 2020 they have closed their drop in sessions.

They have suspended the face to face appointment service.

New service provision

They have increased their telephone access for members of the public - 0808 278 7926

Clients can also access via the national AdviceLink number - 0800 7022 020

They have introduced an email channel for advice -

There is a webchat service on their public site -

Citizens Advice Swansea Neath Port Talbot will endeavour to give a full advice service via the phone and some supplemental email and webchat advice.

Universal Credit claims

Support is available from the Help to Claim team online and over the phone. Go to: or phone 0800 0241 220. Calls are free and lines are open 8.00am to 6.00pm, Monday to Friday.

Citizens Advice Swansea/Neath Port Talbot
0808 278 7926
0800 7022 020
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