Citizens Advice Swansea/Neath Port Talbot
Provide free, confidential and impartial advice on a wide range of issues for example, debt, benefits, housing and employment.
Service update
Effective from 16 March 2020 they have closed their drop in sessions.
They have suspended the face to face appointment service.
New service provision
They have increased their telephone access for members of the public - 0808 278 7926
Clients can also access via the national AdviceLink number - 0800 7022 020
They have introduced an email channel for advice - help@citizensadvicesnpt.org.uk
There is a webchat service on their public site - http://www.citizensadvice.org.uk
Citizens Advice Swansea Neath Port Talbot will endeavour to give a full advice service via the phone and some supplemental email and webchat advice.
Universal Credit claims
Support is available from the Help to Claim team online and over the phone. Go to: https://www.citizensadvice.org.uk/helptoclaim/ or phone 0800 0241 220. Calls are free and lines are open 8.00am to 6.00pm, Monday to Friday.
