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Coronavirus 19 March 2020 - 2.00pm

Today's latest information

The council has already taken steps to safeguard our core services and to protect the vulnerable.

This work will continue as this health emergency develops over the coming weeks and months.

This is a fast-moving situation which means the information and advice is being frequently updated. Please continue to use the council's website to find the latest information and advice.

The Civic Centre is closed to the public and open to staff only. The Guildhall is open to staff only.

Below is today's latest information:


Following yesterday's announcement by the UK/Welsh Government we would like to clarify to all school staff the unique situation and demands that are facing us. From Monday schools are going to be re-purposed to provide support for the children of key workers (list to be provided by Welsh Government), to focus on our most vulnerable learners and to provide an emergency provision to support children who are entitled to free school meals or who have safeguarding issues. In short, schools sites are closing to pupils however Education and learning will continue, albeit not through the normal channels.

We are asking all staff in schools and from across the Council to be prepared to work from our school settings for the foreseeable future to ensure that the above groups are catered for. Not all schools will provide this service and staff may be requested to work from other sites.

These are unique times and we are confident that all staff, who are fit and healthy and do not have other caring commitments will make themselves available at this time.

As further clarity and details emerge we will communicate with you all via your head teachers and line managers.

All Lifelong Learning Service classes have been cancelled until further notice. This includes Family Learning, Essential Skills, Adult Community Learning and IT classes. If you have any queries please email or phone 01792 637101 Adult education - Lifelong learning

Council Tax

If you are having difficulty paying your council tax bill as your income has reduced, you can apply for council tax reduction. Please e-mail for advice.

You can also contact your council tax team for help and advice in respect of your payments. Please e-mail for advice.

 Contact Council Tax


From Monday we are requesting that attendance at funerals should be limited to immediate family only.

Social Services

Consideration is being given to closing day services, respite services and social clubs and we will  update residents shortly. Visits to council-operated residential homes are being restricted to essential visits only.

All youth clubs closed yesterday, including all parenting groups.

Cultural Services

Swansea Libraries are closed but, along with community centres, are set to reopen in order to provide essential services to our most vulnerable communities. Libraries have extended loans of all books and DVDs; they will automatically renew to prevent new fines appearing. Staff are in libraries to answer library-related queries if residents wish to phone Libraries


Just to remind people that Tip Treasures will close from Friday. Bulky waste will stop taking bookings from Friday, although existing bookings will be honoured.


Our bus station remains open with additional cleaning measures.

Business rates

Businesses with a rateable value of £51,000 or less will receive 100% business rates relief and pubs with a rateable value of between £51,000 and £100,000 will receive a £5,000 reduction on their bill. Any businesses who satisfy the criteria for the award of this new relief, once we receive them, will have a new rates bill issued as soon as possible Business Rates


Staff should use pool cars for essential travel only and may be asked to refuel vehicles when necessary. Cars can be booked in the usual way and staff will be updated when they receive keys from the facilities team.

We have been working alongside the Welsh Government, the UK Government and Public Health Wales to help us respond to the coronavirus (Covid-19). 

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