Search site

Coronavirus 18 March 2020 - 2.00pm

The council has already taken steps to safeguard our core services and to protect the vulnerable.

This work will continue as this health emergency develops over the coming weeks and months.

This is a fast-moving situation which means the information and advice is being frequently updated. Please continue to use the council's website to find the latest information and advice.

The Civic Centre is closed to the public and open to staff only. The Guildhall is open to staff only.

Below is today's latest information:

Education and schools

Swansea's two special schools, STFs and PRU have closed.

All mainstream schools will close by Friday, March 20. Schools and the council are now accelerating business planning to ensure the provision of free school meals can continue.

We are also examining option for utilising school sites to be able to provide emergency child care cover for front line health and other key staff.

Further details on our emergency community plans, including the help hubs will be provided shortly.

Teachers and other school staff will continue to be paid.

Social Services

Consideration is being given to closing day services, respite services and social clubs. Services users, families and carers will be informed of any changes tomorrow, March 19.

We will be considering individual cases to identify and understand any additional support that may be required by individuals and families who use these services.

All youth clubs are closing today, March 18, including all parenting groups.

Waste Services

Collection and recycling services remain as normal except for the closure of Tip Treasures recycling shop at Llansamlet on Friday, March 20. We will be suspending bulky waste collection bookings from the end of the week. We will be honouring existing bookings.

Cultural services

Some services are suspended, including museums, galleries, outdoor sports and recreation facilities, day centres and theatres. Others are working to reflect the evolving needs of the community.

The Dylan Thomas Exhibition is temporarily closed. The team there can still help the public with online and phone inquiries about the poet and his work.

With the Grand Theatre and Brangwyn Hall temporarily closed, those with tickets are being advised that they will be valid for any rescheduled show. The council is working with show promoters to reschedule.

With the UK Government advising against all non-essential travel, Visit Swansea Bay has paused some activity promoting the region.

Face to face contact centre

The contact centre at the Civic Centre is now closed for face to face meetings, except for agreed appointments. Public who want to contact the council should use the phone - 01792 636000 - or contact us online at

Business rates

Businesses with a rateable value of £51,000 or less will receive 100% business rates relief and pubs with a rateable value of between £51,000 and £100,000 will receive a £5,000 reduction on their bill.

Any businesses who satisfy the criteria for the award of this new relief, once we receive them, will have a new rates bill issued as soon as possible.


The council has suspended its Scrutiny and Policy Development Committees until further notice. 

Staff update

Staff should restrict attending meetings, and should use phone, Skype or Microsoft Teams, except where the need for face-to-face is critical.

Staff who can work from home have been advised to do so. They should maintain regular contact with their manager and colleagues, take regular breaks and avoid being 'always on' by identifying non-working time.

Some employees with underlying health issues as set out below should agree to work from home and may have to work from home for several months. Agreement should be reached with their managers on work programme, performance measures and contact arrangements.

These underlying issues includes:

  • pregnant women
  • aged 70 or older (regardless of medical conditions)
  • under 70 with an underlying health condition listed below (broadly anyone instructed to get a flu jab each year on medical grounds):
  • chronic (long-term) respiratory diseases, such as asthma, chronic obstructive pulmonary disease (COPD), emphysema or bronchitis
  • chronic heart disease, such as heart failure
  • chronic kidney disease
  • chronic liver disease, such as hepatitis
  • chronic neurological conditions, such as Parkinson's disease, motor neurone disease, multiple sclerosis (MS), a learning disability or cerebral palsy
  • diabetes
  • problems with your spleen - for example, sickle cell disease or if you have had your spleen removed
  • a weakened immune system as the result of conditions such as HIV and AIDS, or medicines such as steroid tablets or chemotherapy
  • being seriously overweight (a BMI of 40 or above)

We have been working alongside the Welsh Government, the UK Government and Public Health Wales to help us respond to the coronavirus (Covid-19). 

Powered by GOSS iCM