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Information about burial and cremation service changes due to coronavirus

The Bereavement Services Admin office at civic centre remains closed to the public. If you have any enquiries for cemeteries and crematorium please email bereavementservices@swansea.gov.uk.

Due to the continuing trend of increasing numbers of positive COVID-19 cases across Swansea, the Welsh Government has announced a firebreak lockdown from 6.00pm on Friday 23 October to the morning of 9 November.

Can I still register a death?

Death registrations will not be changed by the firebreak and we will continue to register deaths over the telephone.

What about crematoria?

These will remain open.

Will bereavement services be continuing during the firebreak?

Yes, services will continue as follows:

  • For arranging a funeral or contacting bereavement services: the bereavement services admin office remains closed to the public but contact can be made at bereavementservices@swansea.gov.uk or telephone 01792 636481.
  • Cremation services: funeral attendance at Swansea crematorium is limited to 20 people; Singing, chanting and the use of wind instruments is not permitted due to the possible additional risk of infection; face coverings must be worn inside the chapel; the hall of remembrance is open but can only accommodate one visitor at a time.
  • Burial services: Our cemeteries remain open for burials and for visiting graves; the same attendance restrictions apply for burials i.e. 20 people maximum.

In line with Welsh Government regulations you should only attend a funeral if:

  • you are the person responsible for arranging the funeral;
  • you have been invited by the person arranging the funeral;
  • you are the carer of a person attending the funeral.

Mourners will need to keep two metres apart unless they live in the same household; people should not attend a service if they are unwell or if they are self-isolating or are vulnerable to the coronavirus; also extensive travel should be avoided to attend a funeral.

Thank you for your co-operation.

Bereavement advice during the coronavirus pandemic

Bereavement is hard at the best of times but has been made even harder during this period of lockdown and isolation. At a Loss are a charity that provide a website directory of bereavement support across the UK. They have added specialist advice to support you if you or someone you know is bereaved during the pandemic. Advice includes how to find support, arranging a funeral and what you can do if you can't attend the funeral of a friend or loved one. Their website also offers live online chat with a bereavement counsellor as well as links to other organisations who offer bereavement advice.

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