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Changes to registration services due to Coronavirus

All death and stillbirth registrations will now be completed by telephone rather than face to face appointments. All other registrations and appointments are deferred to a later date.

Due to the continuing trend of increasing numbers of positive COVID-19 cases across Swansea, the Welsh Government has announced a firebreak lockdown from 6.00pm on Friday 23 October to the morning of 9 November.

Can I still register a birth?

We will not be booking birth registration appointments for the two week firebreak period except in emergency cases. New parents can however continue to complete the online appointment form and we will contact them in due course to arrange an appointment. Parents of babies born in September or October need not worry about complying with the requirement to register within 6 weeks.

What about notices of marriage/civil partnerships?

We will not be booking any notice appointments for the two week firebreak period except in emergency cases.

What about citizenship ceremonies?

We will not be arranging appointments for individual citizenship ceremonies during the lockdown period except in emergency cases.

What about wedding ceremonies?

Ceremonies that have already been booked for the Civic Centre during the firebreak period can go ahead if couples wish to proceed. We will not be booking in any new ceremonies for this two week period. All couples due to marry in the Civic Centre will be contacted as soon as possible. 

Places of worship and Register Offices are able to remain open for wedding and civil partnership ceremonies already booked. This is subject to the need to take all reasonable measures to minimise the risk of spreading the virus on the premises.

Other 'approved premises' are required to close alongside other businesses in the hospitality sector.

Wedding or civil partnership 'receptions' are not permitted, and in practice many venues will be required to close for the duration of this short lockdown.

What about copy certificates?

Customers can continue to apply for copy certificates online but unless a certificate is urgently required we would ask customers to avoid ordering during this period.

 

Please note that the Register Office is not open for walk-in queries or certificate applications.

Thank you for your co-operation.

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