Request business regulatory advice from us

To request advice please complete our request form. We will then be able to offer a quote detailing what areas of advice we are able to cover along with an estimated of long this would take.

If you are happy with the quote for advice you will be able to confirm your acceptance and make payment at a later date. The service is charged at £72 per hour (including VAT and on a cost recovery basis) with a minimum of 2 hours required.

Once you have submitted this request form we aim to get back to you within 5 working days. If we need additional information before we are able to offer a quote for advice then we will contact you on the details provided.

This form is available in Welsh - click on 'Cymraeg' in the top right corner of your screen.

Swansea Council is the data controller for the personal information you provide on this form. Your information will be used to provide you with the service that you have requested and will not be used for any other purpose. We will not share your data with any third parties without your explicit consent unless we are required or permitted to do so by law.

Data protection law describes the legal basis for our processing your data as necessary for the performance of a contract. For further information about how Swansea Council uses your personal data, including your rights as a data subject, please see our corporate privacy notice on our website.
What advice do you need?
1. We can provide advice on food safety, food standards and trading standards matters. If you are unsure of which area your advice needs falls under please select the 'Unsure' option. You are able to request advice covering more than one area. Once your request is received we will contact you with an estimate of how much time is needed to meet your requirements as well as a link to our payment form.
2. Please select which area(s) you would like advice on*
  
  Food hygiene
  
  Food standards
  
  Trading standards
  
  Unsure
3. hidden for Flare code
  1. F72 Food hygiene
  2. T03 Food standards
  3. T04 Trading standards
  4. T05 Unsure
4. Food hygiene advice covers:
  - Structure, layout and facilities in premises
  - Food safety management/HACCP systems ie, the paperwork needed for compliance
  - Food hygiene training
  - The food hygiene rating scheme - including the general requirements to be met to in order to attain a higher rating
  - Food safety practices (including but not limited to advice on temperature requirement and suggestions for the business to assist in meeting guidelines to control the risk of E coli cross contamination, where appropriate)
5. Food standards advice covers:
  - Labelling advice
  - Allergens advice
  - Animal feed advice
6. Trading standards advice covers:
  - Consumer contracts
  - Advice on sales scripts
  - General business compliance with consumer law
  - Consumers rights / returns policies
  - Labelling of your products food or non-food
  - Specific safety requirements for products
7. Please give more details*
  You can enter up to 2000 characters
Details of the business
1. Label
  1. Business name*
  2. Building and street*
  4. Town or city (optional)
  5. County (optional)
  6. Postcode*
2. Type of business*
3. How long have you been trading?*
Your details
1. Your name*
2. Your position in the business*
3. Label
  1. Telephone*
  2. Email*
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Request business regulatory advice from us

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