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New residents parking permit system launches 1 November

Changes are being introduced to the way residents parking permits are issued in Swansea.

residents parking sign

In 2016 Swansea Council launched a new online permit application process and stopped issuing paper permits. Currently there are approximately 9,000 resident parking permits issued in the city across 368 resident parking schemes.

Under the current online application system, applicants are issued with a virtual permit immediately and are given two months to present qualifying documents. The new system will change from November 1 and means applicants will need to provide all documents before the permit is issued - this includes a V5 document, driver's licence and insurance certificate.

The Council has confirmed the changes are being brought in to improve the speed with which applications are processed and to prevent misuse of the current system.

One of the main benefits of the new system is that applicants will be able to upload images of the necessary documents they need to provide to the online system. This should speed up the approval process and reduce pressures on staff to check paper documents.

Some residents have received parking tickets after their permit was cancelled because they failed to produce the correct documents. Under the new system permits will not be issued until applicants have provided all the correct documents which will help prevent this problem from happening in the future.

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