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Eastside District Housing Office

Eastside District Housing Office covers Birchgrove, Talycoppa, Trallwn, Bonymaen, Winch Wen, Port Tennant and St Thomas.

80 Carmel Road, Winch Wen, Swansea, SA1 7JZ.

Monday9.00am - 1.00pm1.30pm - 4.00pm
Phones available 8.30am - 4.30pm
Tuesday9.00am - 1.00pm1.30pm - 4.00pm
Phones available 8.30am - 4.30pm
Wednesday9.30am - 1.00pm1.30pm - 4.00pm 
Phones available 9.30am - 4.30pm
Thursday9.00am - 1.00pm1.30pm - 4.00pm
Phones available 8.30am - 4.30pm
Friday9.00am - 1.00pm1.30pm - 3.30pm
Phones available 8.30am - 4.00pm

All of our district housing offices have:

  • Ramps and handrails leading to the entrance doors along with automatically opening doors. 
  • Loop systems to help hearing impaired people in reception areas and at meetings. 
  • Auxiliary aids which include lap trays, large grip pens, magnifying glass, daylight lamps, writing guides.
  • Private interview rooms which can be used to talk about confidential information or if you just want privacy to have help from a member of staff to read through and complete a form etc with you.
  • Tactile signage.

​Welsh speaking staff are available to speak to you and you can receive written housing information in Welsh if requested. We can access professional interpreters if you require another language. Please ask a member of staff at our housing office for help and assistance. 

Getting to the office

If getting to an office is difficult for you we can arrange home visits, please contact housing to arrange a visit.

All tenants are assigned a Neighbourhood Officer - you can find out who yours is and their contact details on our Neighbourhood Officers in Eastside District housing Office page. 

Eastside District Housing Office
Job Title:
Manager: Matthew Watts
01792 791251
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