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New figures show continuing need for city centre ranger service

Swansea's team of city centre rangers dealt with more than 22,000 incidents in 2017, new figures show.

City centre rangers

The Swansea Council team, part-funded by Swansea BID (Business Improvement District), deal with incidents every day ranging from enquiries from members of the public to working with the police to report and tackle anti-social behaviour.

They also support city centre events and activities, help businesses with their questions and queries, and put safety and security arrangements in place.

Their 2017 jobs can be broken down into 3,878 business enquiries and visits; 6,741 public and tourist enquiries; 5,574 safety and security activities; 5,789 supporting and co-ordinating activities; and 75 other tasks.

Cllr Robert Francis-Davies, Swansea Council's Cabinet Member for Culture, Tourism and Major Projects, said: "The volume of incidents the city centre rangers dealt with last year shows the continuing need for the team.

"They're the eyes and ears of the city centre, who not only help thousands of local people, visitors and businesses with their queries every week, but also deal with incidents of anti-social behaviour alongside the police, while supporting a huge number of city centre events and activities as well. They're also very often the first on the scene to help when there are trips, falls and medical emergencies in the city centre.

"Supported by Swansea BID, the rangers are part of a city centre team who work as closely as possible alongside our traders to make continual improvements to the visiting experience there."

Juliet Luporini, Chair of Swansea BID, said: "These figures for 2017 show what is being achieved by a small but dedicated team of city centre rangers who work closely with our other daily city centre operations, helping make our city centre a better place to shop, visit, stay, study and do business."

From 8am to 6pm, the city centre rangers patrol a zone extending from West Way and Dilwyn Street in the west over to High Street and Mansel Street in the north. Additional areas of coverage include the Parc Tawe and Quadrant shopping centres, the Maritime Quarter, Wind Street, and as far east as the River Tawe.

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