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Fake BT rebate scam

Residents in the Swansea area are having phone calls implying they are from BT, informing them that they are due a rebate. The reasons being given are either an overpayment to your account or because of problems you have had with your internet.

You are asked for your bank details so that the rebate or overpayment can be paid into your bank account. You then receive another phone call informing you that they have repaid too much and for you to transfer the difference back into an account they give you, this could run into the thousands of pounds.

  • Never give your personal details over the phone unless you made the call and the phone number came from a trusted source.
  • If you receive a phone call from someone you don't know, always verify who they are by calling the head office yourself on a number you know to be genuine, not a number they may have given you.  

They are randomly calling numbers not necessarily to people who have a BT lines.


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