Search site
Cymraeg
£ pound sign

How to pay your commercial waste and recycling invoices

If you decide to use the council services there are a number of ways you can pay including by invoice or direct debit.

The invoice period is half yearly from April to September and from October to March. There are a number of different ways you can pay your invoice. Whichever way you pay please ensure your 8 digit invoice number is quoted. All the information of how to pay is included on the reverse of your invoice.

*Please note our terms are immediate payment of invoice in full unless paying via Direct Debit.

Pay by Direct Debit

You can pay monthly for most of our general waste collection services by Direct Debit. This needs to be set up as soon as you receive your invoice.

To request a Direct Debit form telephone the council's accounts section on 01792 635847.  When you receive the form complete your details and return it to the address on the form as soon as possible.

Please note, Direct Debit is not available for glass and can recycling invoices. 

To pay online

The online payment facility allows you to make payments directly and securely to the council 24 hours a day 7 days a week. You can pay by debit or credit card. 

Make a payment online

When making a payment you will be transferred to the Civica secure payments website. You should select the option to pay Council Invoices.

To pay using internet banking or BACS

You can pay your bill straight into the council's bank account, but please remember to quote your reference/account number so we can allocate your payment to your account:

Lloyds Bank PLC, 802 Oxford Street, Swansea, SA1 3AF.

Sort code 30-00-00
Account number 00283290

For CHAPS, IBAN, BIC OR DUNS details please contact accounts receivable on 01792 635847 or email accounts.receivable@swansea.gov.uk

To pay by automated telephone

The local rate telephone number is 0300 456 2765 and you should have your account/reference number to hand, along with your chosen method of payment, which may be a debit or a credit card. You should select the Council Invoices option.

 

Please note commercial office cannot take payments.

Failure to pay after 28 days will generate a reminder notice - 14 days after that will generate a termination notice where you have 7 days to pay or services will cease and bins will be removed. If a customer is placed on stop for non-payment and the bin removed the council will not recommence collection for a minimum period of 12 months, businesses will need to find alternative arrangements for their waste services.

Powered by GOSS iCM