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Bank holiday information - May

Bank holiday information for our services, including opening times and emergency contacts. All recycling collections will take place on the usual days.

Access to Advocacy

The local authority is guided by the law in relation to when advocacy is required.

The table below sets out the types of advocacy that the local authority is responsible for securing and it shows the criteria for access to that advocacy support.

LawType of AdvocacyWho can access this service?Who currently provides this service for the Local Authority?

Social Services and Wellbeing (Wales) Act 2014

Independent Professional Advocacy

For any Adult (18+) including carers eligible for Social Services assessment and/or support:

  • Accessing information, advice and assistance.
  • Assessment, care and support planning.
  • Safeguarding.
  • Decisions about where to live.
  • Changes to information care and support arrangements.
  • Step down arrangement from formal support to informal preventative arrangements.

AND who experience a barrier in any or all of the following:

  • Understanding relevant information.
  • Retaining information.
  • Using or weighing up information as part of the process of being involved.
  • Communicating views, wishes and feelings.

For children and young people (0-25 years old), NYAS Cymru will provide the following services across Swansea/Neath Port Talbot:

  • Active Offer of Advocacy Children and young people age 5 plus who are:
  1. A child or young person entering the care system in Swansea/Neath Port Talbot
  2. A child or young person entering the Child Protection arena in Swansea, Neath/Port Talbot (initial conference to take place.)
  • Issue Based Advocacy:
  1. Children and young people age 0 - 25 who have involvement with Swansea, Neath Port Talbot Children's Services

    Note: very young children aged 0-5 years, need to be dealt with on a case-by-case basis.
  2. The service is available for children and young people aged 0-25 years with additional learning needs who are, or are seeking to access education or training and:
  • are making, intending to make, or considering making, an appeal to the Education Tribunal; or
  • are taking part in, or intending to take part in, arrangements for the resolution of disagreements made

    Note: very young children aged 0-5 years, need to be dealt with on a case-by-case basis.


Adult Services

Mental Health Matter (Wales)

Welcome to Swansea IPA - MHM Wales

Child and Family Services

NYAS Cymru - Swansea, Neath, Port Talbot Advocacy Service

The National Youth Advocacy Service | NYAS

Mental Health Act 1983

Independent Mental Health Advocates

Or 'Nearest Relative'

People detained under the Mental Health Act, or on a Community Treatment Order, or under Guardianship.

Advocacy support covers:

  • Accessing information
  • Exercising rights
  • Making complaints
  • Accessing records

Advocacy Support Cymru

IMHA Client M - AS Cymru

Mental Capacity Act 2005

Independent Mental Capacity Advocate

People 16 + who lack capacity to make decisions AND where the:

  • NHS body is proposing to provide, withhold or stop serious medical treatment, or...
  • NHS body is proposing to arrange a stay in hospital lasting longer than 28 days, or...
  • NHS body or local authority is proposing to arrange accommodation (or a change of accommodation) in a care home for a period of longer than eight weeks.

Mental Health Matters (Wales)

Mental Capacity Act 2005

Paid Relevant Persons RepresentativeWhere DoLS has been authorised and there is no one else to be the persons representative.

Mental Health Matters (Wales)

Paid Relevant Persons Representative (PRPR) |

Mental Capacity Act 2005Litigation FriendWhere there is a dispute in the court and no one else is available to support the person represent their interests.

Mental Health Matters (Wales)

Litigation Friend |

Mental Capacity Act 2005Rule 1.2 RepresentativeRepresentative for Court of Protection decisions in community order (DoLO) where there is no family member to do this.

Mental Health Matters (Wales)

Welcome to Mental Health Matters Wales (MHM Wales)

Health and Social Care (quality and engagement) (Wales) Act 2020

Complaints AdvocacySupport for individuals who have made a complaint to health or social care services.

Citizen Voice Body (Llais)

Llais Wales | LLais

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