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Safety and scams

Keeping safe is important and you should be careful to reduce the risk of accidents and crime. Whether its safety in the home, online or when you are out in the community we have advice that can help.


A scam is a scheme that has been designed to con you out of your money, personal details or goods. It is very difficult to get these back if you have handed them over to scammers. As well as costing people their money or goods, scams can also cause stress and emotional distress to the person being scammed as well as their family and friends. 

Scams come in many forms, from letters saying you've won a prize and phone calls claiming to be from a service provider to door to door salesmen and emails offering a refund on monies paid. You can find out more including what to do if you suspect a scam and how to protect yourself against them on our Scams pages of this website. We add reports of new scams to our Scam alerts and reports  pages and you can also contact us with information about a possible scam using our online form.


Safety in the home

Felling and being safe in your home is important and there are things you can do to make sure of this. RoSPA campaign for increased safety measures and provide lots of advice and information on keeping your home safe. From falls to fire safety you can find guidance on their website at new window.

Mid and West Wales Fire Service offer free home fire safety visits to check how safe your home is, offer advice and install a smoke alarm free of charge. You can book a visit by phoning them on 0800 169 1234 or you can request a visit on their website at new window.

The risk of serious injury from a fall increases with age, but fear of falling can also be a major worry for some people. You can find some simple steps you can take to reduce the risk of falling at home on the Falls Prevention page of this website.


Safety on the road

Drive for Life is a free refresher course for older drivers (age 65+) who wish to update their general driving skills and improve overall confidence. It is a one day course held at Morriston Fire Station and includes a morning classroom based session and an afternoon practical session. There is no test or assessment on the day and the course is free to residents of Swansea. You can find out more about the course on the Road safety page of this website.


Anti-social behaviour

If your home life is being affected by anti social behaviour then we can help deal with it. This sort of behaviour includes but is not limited to behaviour such as unruly and drunken behaviour, fly tipping, graffiti, threatening and abusive language, domestic violence and many other types of behaviour which prevents others from enjoying a normal life. 

If you can you should try talking to the person who is causing the annoyance.  They may not realise that their behaviour is affecting others, and their actions may not be deliberate or intentional. If you are unable to or this has failed then report the issue to us using the Report anti-social behaviour on council estates form on this website.

Remember, criminal acts, including threatening and abusive behaviour should be reported to the Police immediately.


Safeguarding adults: concerns about possible abuse

People may be vulnerable because of their mental health, disability, age or illness and may find it difficult to protect themselves from abuse. The abuse may take on many forms including physical, emotional, financial, neglectful or discriminatory abuse. It can happen anywhere including care homes, hospitals, people's own homes or in public places.

Safeguarding is everyone's responsibility. If you suspect that abuse or neglect is taking place, you should report your concerns. You should not ignore your concerns or assume that someone else will report the abuse. To report suspected abuse contact Swansea Social Services by phone on 01792 636854.  Someone is on duty 8.30 - 5.00 Monday - Thursday and 8.30 - 4.30 on Friday. If you think that a criminal act has or may have taken place you can contact the police on 01792 456999 or 101. In serious emergency circumstances please call 999.

The Safeguarding adults pages of this website give information on how we work to protect vulnerable adults.

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