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When someone dies

It can be hard when someone dies. Many arrangements and decisions need to be made and it can sometimes feel overwhelming.

Citizens Advice provides guidance on what needs to be done after someone dies including who you need to inform and how to arrange the funeral. Lots of information can be found on their website at new window

If you can't access their website you can also phone the Adviceline on 03444 77 20 20 or visit a local office. The main office in Swansea is at Llys Glas, Pleasant Street, Swansea, SA1 5DS. You can phone 01792 474882 to find out about booking an appointment.


Registering a death

After someone dies the death must be registered. This should take place within 5 days of the date of death in the district in which it occurred. For deaths that occur in Swansea, you must register the death at the Register Office, Civic Centre, Swansea SA1 3SN. You should phone 01792 637444 to make an appointment.

More information on registering a death, including who can register the death and what documents are needed, is available on the registering a death page of this website.



Grief is a natural process but everyone will grieve in a different way. If you would like guidance to help support you while you grieve Cruse Bereavement Care offers free confidential support for adults and children by telephone, email or face-to-face.

You can find guidance on their website at new window. If you are unable to use their website or would prefer to speak to someone you can phone their Freephone National Helpline on 0808 808 1677​. For local services you can contact the local Morgannwg branch on 01792 462845.

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