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People's Postcode Lottery scam warning to Swansea residents

Residents in Swansea are being urged to use caution if they receive a letter claiming they have won a prize from the People's Postcode Lottery.

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Swansea Council's trading standards team has issued the advice after members of the public in other parts of the country had received fake letters claiming they had won thousands of pounds.

The scam requires the recipient to hand over an administrative charge before the 'prize money' is issued to them. The actual cash prize, however, doesn't exist.

The 'real' People's Postcode Lottery says it will not under any circumstances request a payment to receive any prize and if anyone receives a letter, email or text message claiming to be from them, you can call 0808 1098765 to check with their customer service team to see if it's genuine.

Cllr Mark Child, Swansea Council's Cabinet Member for Wellbeing and Healthy City, said: "If anyone has received this type of letter they should either contact the Trading Standards Advice Line or Action Fraud. Our general advice on scams is always that if something sounds too good to be true, then it usually is.

"If you are asked to pay a fee up front to gain access to a prize, don't respond and never give bank account details to anyone.

"We have recognised that scams and scam practices come in many forms and they are designed to take advantage of decent, trusting people in our communities.  

"We are currently undertaking an exercise to raise awareness of scams with a wide range of partners including care providers and housing association groups.  This training is designed to assist staff in recognising scams and encouraging earliest intervention to prevent members of the public becoming victims."

If you need to report a fraud, please call Action Fraud on 0300 123 2040 or the council's Trading Standards Advice Line on 0345 404 0506.

 


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