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Practical help and advice for families

Benefits Advice

Children's Rights

Debt and Money Advice







Benefits Advice

The websiteOpens new window has an overview of the various benefits available, who can claim them and how to apply

Benefit Enquiry Line: 0345 608 8545

The Council has produced a leaflet Advice on Benefits for Children.

Turn 2 UsOpens new window is a national charity that helps people in financial hardship to gain access to welfare benefits, charitable grants and support services. 

Children's Rights

The Children's Commissioner for WalesOpens new window listens to children's concerns, speaks up for children's rights and works with the government and other organisations to ensure that the views and rights of children and young people are taken into account.

Young WalesOpens new window is a Welsh Government project that focuses on issues important to young people.

Swansea Council has formally adopted the United Nations Convention on the Rights of the Child (UNCRC).  There is more information about the UNCRC and children's rights on the Welsh GovernmentOpens new window website. 

Debt and managing your money

The Debt Panic ButtonOpens new window website provides free support and advice on managing debt for people who have money worries or debt concerns. 

The Money Advice ServiceOpens new window was set up by the government to provide independent, unbiased money advice. Tel: 0800 138 1111

The National DebtlineOpens new window is a free, confidential national telephone helpline for people with debt problems. Tel: 0808 808 4000 

Money Made Clear WalesOpens new window is a website to help people in Wales manage their money better.

My Community Bank WalesOpens new window  is a credit union offering loans and savings. Tel: 01792 643632

The website offers advice on benefitsOpens new window,  money and taxOpens new window.

NHS has tips on dealing with financial stress.

Employment and Training

Careers WalesOpens new window

Universal Jobmatch (Swansea)Opens new window  JobCentre Enquiry Line Tel: 0345 604 3719 

Child employment - what are the rules for part-time work while still at school? 

Child performance licensing  - what you need to know if your child is to be paid to perform on stage or screen, in sport or as a model.


NHS Direct WalesOpens new window - a wide range of health information online. Tel: 0845 4647.  There is information on their website about how to find a local doctor or dentistOpens new window

Choose WellOpens new window - which NHS service do you need? 

Swansea's Healthy City DirectoryOpens new window - health and wellbeing support in the community. 

Change4LifeOpens new window - ideas for a healthier lifestyle  - 

MENDOpens new window - Mind, Exercise, Nutrition, Do it - help for children and adults to become fitter and maintain a healthy weight. 


Housing services and support from the Council

Housing Options - the Council's housing advice service: Finding a home Tel: 01792 533100

Swansea HousingOpens new window - online help for those looking for housing in Swansea. 

Information on Housing Benefit  and Council Tax Reduction

Other housing support

Shelter CymruOpens new window - advice on housing issues.  Tel: 0345 075 5005.

HousemateOpens new window is an online resource for young people and professionals working with young people provided by Shelter Cymru.

Swansea FoyerOpens new window - short-term supported housing for young people. 

Barnardos BAYS PartnershipOpens new window - housing support for young people. Tel: 01792 455105

Swansea Young Single Homeless Project (SYSHP)Opens new window including Drws Agored emergency accommodation support.
Tel: 01792 537530    

Swansea Council information about Private Rented Housing

Swansea Bond BoardOpens new window helps people on a low income who are struggling to find the necessary deposit or bond required for private rented accommodation. Tel: 01792 533139


What's on in Swansea

Active Swansea - leisure centres and sport 

Libraries - much more than just books 

Passport to Leisure - discounts for people on a low income 

Hynt - arts and leisure discounts for disabled people and carers 



Find out more about  Schools and learning


Timetable information

First Cymru Bus TimetablesOpens new window

Arriva Trains Wales TimetablesOpens new window

First Great Western TimetablesOpens new window

Traveline CymruOpens new window

Other information related to transport

mytravelpassOpens new window is a discounted travel scheme funded by Welsh Government providing people in Wales aged 16, 17 and 18 with 1/3 discount off their bus travel. 

Blue Badge scheme for disabled people to park in designated areas

Parking permits

There is road safety information on the Council's Road safety pages and on the government's Think!Opens new window website.

RoSPA has information and guidance about child car seats.Opens new window


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