Appeal against your food hygiene rating score online

If you don't think your score reflects the conditions at your food premises you can appeal.

You can appeal online using the form below.

This form is available in Welsh - click on 'Cymraeg' in the top right corner of your screen.

Swansea Council is the data controller for the personal information you provide on this form. We are collecting this information as part of our obligation under Food Hygiene Rating (Wales) Act and Regulations 2013. Your information will be used to help us fulfil our legal obligation and will not be used for any other purpose. We will not share your data with third parties unless we are required or permitted to do so by law.

Data protection law describes the legal basis for our processing your data as necessary for compliance with a legal obligation. For further information about how Swansea Council uses your personal data, including your rights as a data subject, please see our corporate privacy notice on our website.
Food premises details
1. Food business operator*
2. Business name*
3. Telephone*
4. Email*
Contact (if different from above)
1. Contact name (if different from that of food business operator)
2. Contact name (optional)
3. 1. Enter the postcode in the postcode lookup box, click the 'find address' button and then select the correct address from the list.
  2. Address
    
    Postcode lookup
    
    Address
    
    If your address isn't in the list and doesn't automatically populate the fields below then you can enter it manually.
  3. Address line 1*
  4. Address line 2*
  5. Address line 3
  6. Town*
  7. Postcode*
4. Head office address or contact address (if different to that of food business operator)
5. Label
  1. Building and street (optional)
  2. Address line 1
  3. Town or city (optional)
  4. County (optional)
  5. Postcode (optional)
6. Contact telephone (optional)
Inspection details
1. Date of inspection*
2. Food hygiene rating given*
  
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3. Date notified of rating*
4. Name of inspecting officer*
1. I do not agree with the food hygiene rating given by the food safety officer because:*
  
  I believe the rating criteria were not applied correctly
  
  I do not agree that the rating properly reflects the hygiene standards found at the time of the inspection
2. Please explain under each of the three headings
3. Compliance with food hygiene and safety procedures (optional)
4. Compliance with structural requirements (optional)
5. Confidence in management/ control procedures (optional)
Label
1. Signed*
2. Position*
3. Date*
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Last modified on 14 February 2024

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Appeal against your food hygiene rating score online

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