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• National Energy Action (NEA)

  https://www.swansea.gov.uk/nationalenergyaction

  NEA's Warm and Safe Homes advice service is a free support service providing advice to householders on their energy bills and keeping warm and safe in their hom...

• Nest Cymru

  https://www.swansea.gov.uk/nestcymru

  The Welsh Government Warm Homes Nest scheme aims to make homes warmer and more energy-efficient places to live.

• Octo Assist Fund

  https://www.swansea.gov.uk/octoassistfund

  If you are struggling with you Octopus Energy bill, you can complete an online financial support form and see what options may be available in your circumstance...

• Ofcom

  https://www.swansea.gov.uk/ofcom

  Advice on costs, billing and switching for phone and broadband.

• OVO Energy Fund

  https://www.swansea.gov.uk/ovoenergyfund

  OVO Energy offers payment plans, energy funds and payment schemes to help customers pay their energy bills.

• PayPlan

  https://www.swansea.gov.uk/payplan

  Free online and telephone debt help and advice.

• Priority Services Register

  https://www.swansea.gov.uk/priorityservicesregister

  The Priority Services Register is a free support service offered by energy suppliers and network operators to help vulnerable people. Each supplier/operator kee...

• Scottish Power Hardship Fund

  https://www.swansea.gov.uk/scottishpowerhardshipfund

  Because some customers have difficulties paying their bills due to low income or other circumstances, Scottish Power has a Hardship Fund to help them get their ...

• Shelter Cymru

  https://www.swansea.gov.uk/shelterCymru

  Shelter Cymru provide free, independent, confidential advice on housing and debt.

• StepChange Debt Charity

  https://www.swansea.gov.uk/stepChange

  Free debt advice online or over the phone. Also offers money advice.

• Swansea Carers Centre

  https://www.swansea.gov.uk/contactswanseacarerscentre

  Swansea Carers Centre provides support and information to carers across Swansea by providing welfare benefit advice; access to grants and special funds; a couns...

• Switched On - Energy Awareness Hub

  https://www.swansea.gov.uk/EnergyAwarenessHub

  Independent, unbiased, free support and information to all on how to improve energy efficiency, switch energy providers and access fuel payment support (for tho...

• The Money Charity

  https://www.swansea.gov.uk/contactthemoneycharity

  Provide education, information, advice and guidance to people of all ages, helping them to manage their money well and increase their financial wellbeing.

• Turn2us

  https://www.swansea.gov.uk/turn2us

  Turn2us is a national charity that helps people in financial hardship to gain access to welfare benefits, charitable grants and support services - online, by te...

• TV Licence help

  https://www.swansea.gov.uk/tvlicensing

  The Simple Payment Plan was created for those in financial difficulty.

• Warm Wales

  https://www.swansea.gov.uk/warmwales

  Warm Wales is working to tackle fuel poverty by offering free advice, referrals, and access to grants to ensure people across Wales and South-West England have ...

• Welsh Water

  https://www.swansea.gov.uk/welshwater

  Welsh Water can provide support if you are struggling to pay your bill or are in debt with your water bill.

• Western Power Distribution - Power Up

  https://www.swansea.gov.uk/westernpowerdistribution

  Free and impartial energy saving advice to households in South, Mid and West Wales (in Western Power Distribution's jurisdiction).

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