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• Lifeways Support Options

  https://www.swansea.gov.uk/lifewaysSupport

  Lifeways supports adults with diverse and complex needs, including learning disabilities, autism, physical disabilities, acquired brain injuries, and mental hea...

• Local area coordinators

  https://www.swansea.gov.uk/linktoLAC

  Your local area coordinator can help you find advice and support in your community.

• Mind

  https://www.swansea.gov.uk/contactmind

  When you're living with a mental health problem, or supporting someone who is, having access to the right information is vital.

• National Energy Action (NEA)

  https://www.swansea.gov.uk/nationalenergyaction

  NEA's Warm and Safe Homes advice service is a free support service providing advice to householders on their energy bills and keeping warm and safe in their hom...

• Nest Cymru

  https://www.swansea.gov.uk/nestcymru

  The Welsh Government Warm Homes Nest scheme makes Welsh homes warmer and more energy efficient places to live.

• Octo Assist Fund

  https://www.swansea.gov.uk/octoassistfund

  If you are struggling with you Octopus Energy bill, you can complete an online financial support form and see what options may be available in your circumstance...

• Ofcom

  https://www.swansea.gov.uk/ofcom

  Advice on costs, billing and switching for phone and broadband.

• OVO Energy Fund

  https://www.swansea.gov.uk/ovoenergyfund

  OVO Energy offers payment plans, energy funds and payment schemes to help customers pay their energy bills.

• Priority Services Register

  https://www.swansea.gov.uk/priorityservicesregister

  The Priority Services Register is a free support service offered by energy suppliers and network operators to help vulnerable people. Each supplier/operator kee...

• Samaritans Cymru

  https://www.swansea.gov.uk/samaritans

  Emotional support for those experiencing feelings of distress or despair, including those which could lead to suicide - 24/7, 365 days a year.

• Scottish Power Hardship Fund

  https://www.swansea.gov.uk/scottishpowerhardshipfund

  Because some customers have difficulties paying their bills due to low income or other circumstances, Scottish Power has a Hardship Fund to help them get their ...

• Switched On - Energy Awareness Hub

  https://www.swansea.gov.uk/EnergyAwarenessHub

  Independent, unbiased, free support and information to all on how to improve energy efficiency, switch energy providers and access fuel payment support (for tho...

• The Silver Line

  https://www.swansea.gov.uk/silverLine

  Free confidential helpline providing information, friendship and advice to older people, open 24 hours a day, every day of the year.

• Turn2us

  https://www.swansea.gov.uk/turn2us

  Turn2us is a national charity that helps people in financial hardship to gain access to welfare benefits, charitable grants and support services - online, by te...

• TV Licence help

  https://www.swansea.gov.uk/tvlicensing

  The Simple Payment Plan was created for those in financial difficulty.

• Wales Drug and Alcohol Helpline (DAN)

  https://www.swansea.gov.uk/WalesdrugAlcoholhelpline

  All DAN 24/7 services are available to people who live in Wales. Helpline is open 24 hours a day, 365 days of the year providing a single point of contact for a...

• Warm Wales

  https://www.swansea.gov.uk/warmwales

  Warm Wales is working to tackle fuel poverty by offering free advice, referrals, and access to grants to ensure people across Wales and South-West England have ...

• Welsh Water

  https://www.swansea.gov.uk/welshwater

  Welsh Water can provide support if you are struggling to pay your bill or are in debt with your water bill.

• Western Power Distribution - Power Up

  https://www.swansea.gov.uk/westernpowerdistribution

  Free and impartial energy saving advice to households in South, Mid and West Wales (in Western Power Distribution's jurisdiction).

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