Search for advice and support

Search results

• British Gas Energy Trust

  https://www.swansea.gov.uk/britishgasenergytrust

  Individuals and families can apply for grants to clear domestic gas and electricity debts. The grants are available to both British Gas customers and customers ...

• Care and Repair Western Bay

  https://www.swansea.gov.uk/careandRepairWesternBay

  Care and Repair aims to relieve the needs of people in the locality who are disadvantages by reason of health, ill-age or disability, by the provision of suppor...

• Citizens Advice Swansea / Neath Port Talbot

  https://www.swansea.gov.uk/contactcitizensadvice

  Provide free, confidential and impartial advice on a wide range of issues for example, debt, benefits, housing and employment.

• E.ON Energy Fund

  https://www.swansea.gov.uk/eonenergyfund

  The E.ON Energy Fund initiative has been set up to help existing or previous customers receive extra support. If you meet the criteria, the energy fund could he...

• E.ON Next Energy Fund

  https://www.swansea.gov.uk/eonnextenergyfund

  The aim of the E.ON Next Energy Fund is to help E.ON Next customers who are experiencing financial hardship and struggling.

• ECO Flex

  https://www.swansea.gov.uk/article/18242/ECO-Flex

  ECO Flex is a government scheme which provides funding for energy efficiency improvements in the home such as a new central heating system, upgrades to the exis...

• EDF Energy Customer Support Fund

  https://www.swansea.gov.uk/edfenergycustomersupportfund

  The customer support fund awards grants to some of EDF's most vulnerable customer households. It aims to provide customers with a fresh start and financial stab...

• National Energy Action (NEA)

  https://www.swansea.gov.uk/nationalenergyaction

  NEA's Warm and Safe Homes advice service is a free support service providing advice to householders on their energy bills and keeping warm and safe in their hom...

• Nest Cymru

  https://www.swansea.gov.uk/nestcymru

  The Welsh Government Warm Homes Nest scheme aims to make homes warmer and more energy-efficient places to live.

• Octo Assist Fund

  https://www.swansea.gov.uk/octoassistfund

  If you are struggling with you Octopus Energy bill, you can complete an online financial support form and see what options may be available in your circumstance...

• Ofcom

  https://www.swansea.gov.uk/ofcom

  Advice on costs, billing and switching for phone and broadband.

• OVO Energy Fund

  https://www.swansea.gov.uk/ovoenergyfund

  OVO Energy offers payment plans, energy funds and payment schemes to help customers pay their energy bills.

• Priority Services Register

  https://www.swansea.gov.uk/priorityservicesregister

  The Priority Services Register is a free support service offered by energy suppliers and network operators to help vulnerable people. Each supplier/operator kee...

• Scottish Power Hardship Fund

  https://www.swansea.gov.uk/scottishpowerhardshipfund

  Because some customers have difficulties paying their bills due to low income or other circumstances, Scottish Power has a Hardship Fund to help them get their ...

• Switched On - Energy Awareness Hub

  https://www.swansea.gov.uk/EnergyAwarenessHub

  Independent, unbiased, free support and information to all on how to improve energy efficiency, switch energy providers and access fuel payment support (for tho...

• Turn2us

  https://www.swansea.gov.uk/turn2us

  Turn2us is a national charity that helps people in financial hardship to gain access to welfare benefits, charitable grants and support services - online, by te...

• TV Licence help

  https://www.swansea.gov.uk/tvlicensing

  The Simple Payment Plan was created for those in financial difficulty.

• Warm Wales

  https://www.swansea.gov.uk/warmwales

  Warm Wales is working to tackle fuel poverty by offering free advice, referrals, and access to grants to ensure people across Wales and South-West England have ...

• Welsh Water

  https://www.swansea.gov.uk/welshwater

  Welsh Water can provide support if you are struggling to pay your bill or are in debt with your water bill.

• Western Power Distribution - Power Up

  https://www.swansea.gov.uk/westernpowerdistribution

  Free and impartial energy saving advice to households in South, Mid and West Wales (in Western Power Distribution's jurisdiction).