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• Octo Assist Fund

  https://www.swansea.gov.uk/octoassistfund

  If you are struggling with you Octopus Energy bill, you can complete an online financial support form and see what options may be available in your circumstance...

• Ofcom

  https://www.swansea.gov.uk/ofcom

  Advice on costs, billing and switching for phone and broadband.

• Older People's Commissioner

  https://www.swansea.gov.uk/olderPeoplesCommissioner

  An independent voice and champion for older people across Wales.

• One Stop Info Shop

  https://www.swansea.gov.uk/onestopinfoshop

  A collaboration between the 'Collaboration Station', Swansea Council and the National Waterfront Museum. Free drop in events open to all.

• OVO Energy Fund

  https://www.swansea.gov.uk/ovoenergyfund

  OVO Energy offers payment plans, energy funds and payment schemes to help customers pay their energy bills.

• Platfform

  https://www.swansea.gov.uk/platfform

  Platfform is the mental health and social change charity. They work with people experiencing challenges with their mental health, and with communities who want ...

• Priority Services Register

  https://www.swansea.gov.uk/priorityservicesregister

  The Priority Services Register is a free support service offered by energy suppliers and network operators to help vulnerable people. Each supplier/operator kee...

• RNIB

  https://www.swansea.gov.uk/RNIB

  The Royal National Institute of Blind People (RNIB), one of the UK's leading sight loss charities and the largest community of blind and partially sighted peopl...

• Royal Association for Deaf People (RAD)

  https://www.swansea.gov.uk/RAD

  RAD works with people with all forms of deafness. It specialises in advocacy and employment issues, legal support and deaf community development.

• Royal British Legion

  https://www.swansea.gov.uk/royalbritishlegion

  Provide lifelong support to serving and ex-serving personnel and their families.

• Scottish Power Hardship Fund

  https://www.swansea.gov.uk/scottishpowerhardshipfund

  Because some customers have difficulties paying their bills due to low income or other circumstances, Scottish Power has a Hardship Fund to help them get their ...

• SSAFA

  https://www.swansea.gov.uk/SSAFA

  Provide lifelong support to those who are serving or have served in the British Army, Royal Navy, Royal Marines or the Royal Air Force, and to their families.

• Swansea Carers Centre

  https://www.swansea.gov.uk/contactswanseacarerscentre

  Swansea Carers Centre provides support and information to carers across Swansea by providing welfare benefit advice; access to grants and special funds; a couns...

• Swansea Council for Voluntary Service

  https://www.swansea.gov.uk/SCVS

  Swansea Council for Voluntary Service support, develop and represent voluntary organisations, volunteers and communities across Swansea.

• Swansea Family Information Service

  https://www.swansea.gov.uk/familyinformationservice

  The Swansea Family Information Service (FIS) is a one stop shop, providing free, quality, impartial information on a wide range of childcare, children's, family...

• Switched On - Energy Awareness Hub

  https://www.swansea.gov.uk/EnergyAwarenessHub

  Independent, unbiased, free support and information to all on how to improve energy efficiency, switch energy providers and access fuel payment support (for tho...

• The Children's Commissioner for Wales' office

  https://www.swansea.gov.uk/childrensCommissionerWales

  Information hub for children, young people and families in Wales.

• The Wallich

  https://www.swansea.gov.uk/thewallich

  The Wallich is a Welsh charity helping people who are homeless.

• Turn2us

  https://www.swansea.gov.uk/turn2us

  Turn2us is a national charity that helps people in financial hardship to gain access to welfare benefits, charitable grants and support services - online, by te...

• TV Licence help

  https://www.swansea.gov.uk/tvlicensing

  The Simple Payment Plan was created for those in financial difficulty.

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