Child and Family Services - Escalating concerns process, Multi-Agency Professionals

For this reason Swansea Council has developed an approach that aims to provide children and families with the Right Support at the Right Time. This approach is consistent with the principles of the Social Services and Wellbeing (Wales) Act 2014 which focuses on working with people, in partnership and the prevention of escalating needs. This includes:

1. Helping people to problem solve and find their own solutions by working with the whole family and systems around children, young people and families.
2. Providing an information advice and assistance service.
3. Having meaningful conversations with people about what matters to them.
4. Delivering preventative services across the council.
5. How departments and organisations work in partnership with each other and develop plans with children, young people and families.
6. Provide a service in the Welsh language or the preferred language of children, young people and families.

Swansea Child and Family Services are committed to using a Signs of Safety / Wellbeing model. This is an innovative strengths based, safety-organised approach to child protection casework, which is grounded in partnership and collaboration. It explores strengths and risks in families in order to stabilise and strengthen a child's and family's situation. Using the Signs of Safety / Wellbeing framework and continuum of need we will work with children and families to help them identify their needs and the right support for them. The needs of children, young people and families exist on a continuum and the support might be from family or friends but could also be from places in their communities like charities, religious groups, doctors and schools. Sometimes children and families will need specialist support services or child and family statutory services.