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School place online application frequently asked questions

A list of frequently asked questions regarding your online application.

Why apply for a school place online?

  • It is quick and easy
  • You can apply from home 24 hours a day, 7 days a week
  • There is no risk your application will be lost in the post
  • You will receive an email confirming receipt that your application has been submitted and received by the Authority
  • The system is secure and has a series of security features that will prevent others from seeing your information
  • You will be able to view your offer on your online account on the published offer day (Year 7 - 1 March 2018, Reception - 16 April 2018).
  • Applications for places in schools outside of the City and County of Swansea should be made directly to the LA concerned.

 

Can I get information about schools before I apply?

We have details about all schools in Swansea - School contact details

How do I apply for a school place?

  • The person with parental responsibility must submit the application
  • Create an account on the online facility - please ensure that you keep a note of your account throughout the process
  • You will receive a verification email which will contain a link where you can log in to the online facility and make your application
  • Once you have added your preferences and are happy that your application is complete - please do not forget to submit your application
  • You will receive an email to confirm that your application has been submitted
  • It is important to note that only one application should be submitted for each child.  If more than one application is received, then only the latest application will be processed with previous applications being disregarded.

Applications for a school place can be made online every September for all children starting Secondary school (Year 7).  Paper applications are also accepted.

To access the online application form follow this link: Apply for a school placeOpens new window

Will I receive an acknowledgement when I have submitted my application? 

If you apply for a school place using the Online Application Site you will be asked to provide an email address when you register.  You will receive an acknowledgement by email when you register on the website and another acknowledgement email when you submit your application.

However, sometimes software on your computer (for example, security software or firewalls) can prevent this getting through.  If you do not receive your confirmation, please check your spam folder.

I have filled in the Online form to register but have not yet received an email? 

It is possible that the email has been quarantined by anti-spam measures taken by your Internet Service Provider or by settings in your mail client.  Check to make sure that, if you are an Outlook/Outlook Express user, the relevant email has not been misidentified as 'junk' and deposited in the Junk folder.  If the email has definitely not been delivered to you then contact your ISP to see whether the email can be tracked and its fate discovered.

The service providers who suffer most from the problem of incorrectly identifying key emails as spam have proved to be aol.com, hotmail.com, hotmail.co.uk, yahoo.co.uk, yahoo.com and btinternet.com

The link in the registration email to validate my online account will not work. I can not click on it? 

As an alternative to clicking on the link in the email, try copy and pasting the full link (including the https:// part) direct into the address field in your browser.  If this does not work, check that you are using the most up to date version of your chosen browser.  You may also need to enable pop-ups and relax the security settings on your system/browser to allow this process to succeed.

If I cannot finish the application all at once, can I go back to it later? 

Yes.  You can save your application and return to it later if you wish, but you must complete and submit your application by the relevant closing date.

Having made an application online, can I change my preferences? 

Before the closing date you can change your preferences online by logging back into the site and clicking on 'Edit Preferences'.  You will need to submit your application again; if you do not your changes will not be recorded.

After the closing date you cannot change your preference unless there is a genuine reason for doing so - for example, if your family have recently moved address.  This is in accordance with the School Admissions Code.  Evidence of the move will be required so a decision can be made by the Pupil Admissions Manager.

What happens if I forget my password? 

If you forget your password, there is a prompt that you can click on and you will be sent out a new password.  Once you have logged on you can then change the password.

What can I do if I have any further questions? 

Please contact the Admissions Team if you have any other queries or need help using the online system.

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