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No Cold Calling Zones

No Cold Calling Zones help combat the problem of doorstep crime. They can deter unscrupulous cold callers from approaching people living in the zones. More importantly, they can give people the confidence to say "No".

Whilst the zones do not ban cold callers or create exclusion zones, they can be useful in dealing with any unwelcome cold callers.

List of current zones

No Cold Calling Zones currently fall into these areas within the City & County of Swansea;

DunvantCovering Broadmead (SA2 7RJ), Ridgewalk SA2 7AS/AT,Woodcote SA2 7AZ, St Aiden Drive, St David Drive, St Hilary Drive, St Christopher Drive, St Rhydian Drive, Y Berllan, Y Glyn, Y Gorman and Lynwood Close.
ClydachCovering Kingrosia Park (SA6 5PN) and Pearl Street SA6 5PU.
GorseinonCovering Maes Yr Efail (Sheltered complex), 60 flats (SA4 4AE).
PenllergaerCovering Tircoed Forest Village (SA4 9QZ).
WaunarlwyddCovering Ashgrove (SA2 7RA), Maple Drive, Laurel Drive, Birch Grove and Oak Drive.
MorristonCovering Camellia Drive, Heol Rhosyn, Heol Y Rhedyn, Heol Y Grug, Heol Saffrwm, Heol Eirlys, Heol Miaren.
PenclawddCovering Maes yr Haf.
MayalsCovering Radyr Avenue (SA3 5DU), Ashburn Drive (SA3 5DS), St Andrews Close, Llys - Le Breos (SA3 5DZ), Owls Lodge Lane (SA3 5DP), Southerndown Avenue (SA3 5EL), Birkdale Close (SA3 5EJ).

 

No nuisance callers, no uninvited traders

Your home Your right to say no! Door stickerYou have the right to say no to uninvited traders and nuisance callers. The 'Your home, your right to say no!' campaign aims to give residents across South Wales the confidence to turn away unwanted callers.

You can download a door sticker to tell people you don't accept uninvited traders or nuisance callers. You can also follow the tips to help turn them away.

You can say no - you can ask them to leave

  1. Check them all and make a call - If you believe the person or persons at your front door is there for a genuine purpose, ask for photographic identification and check the details with the company they are representing.
     
  2. Take your time - Don't feel pushed or rushed into agreeing to purchase a service or goods on your doorstep, and please do not pay for work before it is completed. The cancellation period for buying goods on your doorstep is 14 calendar days after the delivery of the goods or commencement of the service, there are exceptions for bespoke products and emergency repairs. If the service starts immediately, you can still cancel within the 14 days cooling-off period but you may not get a full refund. If permission hasn't been given to start work there is no requirement to pay. 
     
  3. Report it! - By displaying the door sticker provided you are clearly stating that you do not wish to receive uninvited callers, and failure to leave when asked can be an offence. So, if an uninvited trader or nuisance caller persists; if you believe you have been scammed or; a doorstep caller has acted suspiciously, please contact the Police by dialling 101 to report your concerns. Please always dial 999 in an emergency.

 

If you would like further information please contact the Trading Standards Division on 01792 635600.


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