Information and support for people with a hearing loss
Swansea Social Services has a Sensory Services Team which includes specialist workers who support people with a hearing loss. They can provide a range of information and practical support.
You may be referred to Social Services by an audiologist, or you can refer yourself or someone you are concerned about by contacting our Sensory Services Team.
Tel: 01792 315969
SMS: 07919 626434
Fax: 01792 785021
The team is based at Swansea Vale Resource Centre and can deal with any queries in relation to sensory loss from 9am to 5pm Monday to Thursday and 9am to 4.30pm on Friday with a lunch break from 1 pm to 2 pm.
Our factsheet Services for People who are Deaf or have a Hearing Loss explains more about the role of the Sensory Services Team.
Organisations which offer a range of advice and support for hearing impaired people.
Action on Hearing Loss (formerly known as the RNID) provides care and support for people who are deaf or have hearing loss. They also supply communications services and training.
For general information about services
To contact their Wales office.
Tel: 02920 333 034
Action on Hearing Loss also have a range of factsheets about hearing loss, tinnitus and deaf awareness.
Wales Council for Deaf People (WCD)
Tel: 01443 485687
RAD works with people with all forms of deafness. It specialises in advocacy and employment issues, legal support and deaf community development. It also supports deaf people who have a learning disability or mental health difficulties to live as independently as possible.
Tel: 0845 688 2525
Text phone: 0845 688 2526
British Deaf Association (BDA)
Tel: 0207 697 4140
SMS/Text: 07795 410 724
An organisation supporting adults with hearing loss whose main communication method is speech.
Tel: 0300 111 1113
SMS 07526 123255
A charity seeking to empower deaf people across Wales to live independent and successful lives, with full access to services, education, employment and leisure activities.
Swansea Deaf Centre
Swansea Deaf Club meets every Thursday from 7.00 pm at the Deaf Centre.
A Council officer holds a drop in surgery for deaf and hard of hearing people in the Deaf Centre every Wednesday between 10 and 3. This is an opportunity to raise or discuss any issues relating to the Council or its services.
A Hard of Hearing Group meets in the Civic Centre on the first Friday of every month from 3:30 - 5:30.
Tel: 01639 642289
Hear to Meet is a social group for older adults (50+) with a hearing loss, which meets on the third Tuesday of each month from 2.30 - 4.00 at Willow Court, Campion Gardens, Clyne Common.
Tel: 02929 333378
Swansea Association for Independent Living (SAIL)
SAIL is a local voluntary organisation of disabled people working to eliminate the barriers preventing disabled people from living full and independent lives.
Advice line operates every Wednesday 10.30 - 3.30
Many of the support organisations for deaf people provide communications support. In addition, the following organisations offer specialist communications information and support.
An organisation specialising in communication with deaf and deafblind people to encourage and promote full access to society and greater understanding of deaf and deafblind people and the languages and communication methods they use.
A facility which connects people using a textphone with people using a telephone or another textphone, enabling individuals who are hard of hearing/ deaf to use the telephone effectively.
Textphone: 18001 0800 7311 888
WITS provides interpreters in a wide range of languages including BSL, and is the organisation used by the City and County of Swansea when interpreters are needed.
Tel: 01633 245300
The NDCS is a charity which provides information, practical support and advocacy to parents of deaf children.
Helpline: 0808 800 8880
Talking Hands is a Friday evening youth club for deaf young people (aged 10-17) and hearing children of deaf parents.
Tiddlers is a family support group for parents of deaf children (aged 0-6) and hearing children of deaf parents which meets on Saturday mornings.
Both groups meet at Swansea Deaf Centre, 57 - 58 Neath Road, Hafod, Swansea.
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