How to contact Social Services in Swansea
To contact Social Services for the first time most people will need to get in touch with one of the teams listed below. For more detailed contact information see our leaflet Social Services in Swansea
This team deals with all initial enquiries and referrals relating to children in need, including child protection issues.
Tel: 01792 635700
This team deals with all initial enquiries and referrals relating to older people and people with a physical or sensory disability.
Tel: 01792 636519
SMS: 07796 275412
Emergency Duty Team
Tel: 01792 775501
Monday – Thursday 5.00 pm – 1.00 am
Friday 4.30 pm – 1.00 am
Weekends and Bank Holidays 9.00 am – 1.00 am
One person remains on duty from 1.00 am until 9.00 am for the most serious emergencies only.
If you are not sure whether your situation is an emergency, more information is available on our Emergency Help page.
If you have a general, non-urgent enquiry which is not covered by the above contact details please use the following contact details. Staff will then forward your enquiry to the most appropriate team or individual to deal with it.
Tel: 01792 636110
Alternatively you can write to: