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Website URL : http://www.swansea.gov.uk/index.cfm?articleid=28
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A - Z of Services

This is the A to Z guide of the services offered by the City and County of Swansea.

Select a letter from the alphabetical listing to choose a service.  If you can't find the information you need please try our site search engine or alternatively tell us what service you are looking for and we will assist you further.

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Cabinet consists of the Leader of the Council, who in turn appoints 9 Councillors. It is the executive arm of the Council.

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The online index to the Cambrian Newspaper is now live and searchable. The Cambrian was the first English-language newspaper to be published in Wales, running from 1804 - 1930.

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Camp sites in Swansea Bay, Mumbles and Gower

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Car parking badges could mean different things for different people. By linking to the parking pages you could have information on blue badges, seasonal permits and residential parking ...

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We provide parking across the city and county. Details and maps of all of our car parks are available on our parking pages.

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Guidance on choosing the right seat for your child and fitting it correctly.

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Sites used for holiday caravans and camping require a licence from this Authority to operate.

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Caravan sites in Swansea Bay, Mumbles and Gower

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Carbon monoxide (CO) is a colourless, odourless, tasteless, poisonous gas produced by incomplete burning of carbon-based fuels, including gas, oil, wood and coal.

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Offer help and assistance to elderly and/or disabled homeowners to undertake repairs and adaptations to their homes.

 
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If you are finding it difficult to manage with your personal care needs, home care services may be able to help you cope with daily living.

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Information, advice and support to help you to access care services or to live independently in Swansea.

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Confidential help, family support services, child protection, fostering and adoption

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Choosing a care home that is right for you. Information about fees and payments.

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Here you will find details of Jobs and Careers in the Council

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Carers assessments, short breaks, and organisations offering support to carers

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Support for young people under 18 who take on a regular amount of care for a member of their family

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If you are a carer, Swansea Social Services can offer you a Carer's Needs Assessment.

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Carer's Allowance - introduction, Support, Working and caring...

 
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Abandoned Vehicles ...

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The City and County of Swansea has been involved with the preservation of Oystermouth Castle and Swansea Castle.

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Advice and tips for people catering from home.

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The Community Safety Team is responsible for the public CCTV surveillance within Swansea.

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The Neighbourhood Support Unit is responsible for the residential CCTV surveillance within Swansea.

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The council is responsible for seven cemeteries in total and space for new graves is available at five locations which are Morriston, Oystermouth, Kingsbridge, Rhydgoch and Coedgwilym.

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The Census is the most comprehensive single survey of the UK population, providing essential demographic and socio-economic information for government, business and the community.

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A Civil Marriage or Partnership can take place in any Register Office or Local Authority Licensed venue in England or Wales, such as hotels, restaurants, museums, theatres and even football stadiums.

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The Superintendent Registrar holds registration records for births, deaths and marriages in the district of Swansea from 1837.

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Planning enforcement investigates possible breaches of planning control and aims to resolve these using the most appropriate means or action.

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You may need a licence from the authority when carrying out fundraising activities.

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The Pollution Control team responds to incidents of hazardous waste spillage or dumping.

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Support and advice for children and young people with disabilities

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Information about child protection issues and how to report child abuse

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Swansea Safeguarding Children Board (SSCB) has a unique role to play in helping to safeguard and promote the welfare of children and young people in Swansea, which is required by the Government.

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Find out about events, activities and things to do for children under five.

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All the information you need about support for children with Special Educational Needs

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Children's Play covers information on play provision, the Children's Play Strategy for Swansea, the children's play team

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The Citizens Advice Bureau provides independent advice on your consumer rights.

 
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Swansea Voices is the Citizens' Panel run by the City & County of Swansea to get the views of residents

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Applicants for naturalisation take an oath and pledge, at a citizenship ceremony.

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Swansea City Centre, with its unique position on the edge of a 5 mile sandy beach, its award winning Marina and attractive maritime quarter justly deserves the title of 'The Waterfront City'.

 
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The City Centre Health Check, produced annually since 2001, reviews the vitality, viability and attractiveness of Swansea City Centre.

 
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There are 5 Civic Amenity and Recycling Sites in Swansea where residents are encouraged to recycle and compost as much as possible as well as dispose of household waste free of charge.

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The contact centre, Central Library, West Glamorgan Archives family history centre, exhibition area, and Coastline café are based in the Civic Centre.

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This project will offer a new public service access centre, state of the art library, archives/family history centre, exhibition area, and new café facilities.

 
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Find out about weddings and civil partnership ceremonies in Swansea including information on how to arrange a ceremony and approved premises for civil ceremonies

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There are a large number of venues across Swansea that are approved for civil ceremonies. These include both the Cefn Bryn Room and Kilvey Room in the Civic Centre as well as a number of other locations in Swansea and the Gower

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Civil Partnership Registration is for same-sex adult couples who wish to enter into a legally binding agreement.

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Local authorities review and assess the air quality within their areas and identify air quality standards and objectives.

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There is a regular programme of street cleansing throughout the city and county to help ensure that Swansea stays a clean place to live.

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LC Swansea is the new Leisure Centre, which contains a 30ft climbing wall

 
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Road closures can be an inconvenience at best, but will lead to significant improvements for the future.

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Information about how to claim a clothing grant for school uniforms

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Clyne Gardens is a beautiful park, with a Clyne in Bloom celebration each May

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Do you want to play a part in developing sport across Swansea?

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The protection of the coastline from erosion and flooding by the sea.

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The council provides advice and treatment on cockroaches.

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The Local Authorities (Model Code of Conduct) (Wales) Order 2008 issued a new model Code of Conduct for Members (Councillors) and Co-opted Members of Councils.

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Transport information about how to get to school and college

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City and County of Swansea's online services and forms that are either available for download or can be completed online.

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Information on taking a tenancy from the Council and list of current vacant units

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Many commercial development schemes are currently underway, and there are plans in the pipeline for business, retail and leisure developments in the City with an estimated value of over £1 billion over the next ten years.

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The Council manages a number of Industrial estates in Swansea

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You can report a problem with commercial waste or a commercial waste collection online.

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The council operates a waste & recycling collection service to businesses throughout the area.

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Agendas, Reports and Minutes of Council Bodies

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The Commons Registration Unit is based at the Civic Centre. To carry out a search of the commons register a CR Form 21 is required.

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Communities First is a Welsh Assembly Government funded initiative which aims to improve the opportunities and quality of life for people living and working in the most deprived communities in Wales

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Community alarms provide an emergency telephone link for older and disabled people.

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Details for Community Council and Town Councils and details of the role of the Community and Town Council Clerk.

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Community based Youth Clubs/Groups are open to all young people within the specified age range 11-25, but give priority to transition to adulthood in the 13-19 age range.

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A total of 35 community centres throughout Swansea offer a whole range of activities

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Information and advice about funding and project development for community groups working within community regeneration areas of Swansea is available from the Community Regeneration Unit

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Information and advice for community groups working within community regeneration areas of Swansea is available from the Community Regeneration Unit

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Meals provided by Social Services for people who need help to live at home independently.

 
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Personnel from Social Services and the Abertawe Bro Morgannwg University Health Board who provide confidential advice, assistance and counselling for adults.

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Community partnerships have been established to lead the community regeneration process within certain parts of Swansea.

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The Community Strategy plan for Swansea is called ' Ambition is Critical'

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The Community Recreation Section is responsible for the 35 community centres and 10 senior citizens pavilions within Swansea. It also provides advice, support and training in all aspects of Community Centre management and programming.

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In Swansea there are a number of priority areas where community regeneration initiatives are taking place in order to tackle poverty and social exclusion.

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The Community Regeneration Unit (CRU) works with the priority communities (Communities First and Objective 1, Priority 3) of Swansea to aid the regeneration process in these areas.

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The Community Safety team is responsible for carrying out work to reduce crime, fear of crime and anti-social behaviour in our city

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A range of community services provided by Social Services to adults with a learning disability

 
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The Community Strategy plan for Swansea is called ' Ambition is Critical'

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The Community Support Team works to support adults with learning disabilities who may have difficulties in learning and using the skills needed to lead an ordinary life without the support of other people.

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Information on a services relating to different aspects of living in Swansea

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Do you wish to make a Comment, Compliment or Complaint? Did we exceed your expectations, fail to meet your standards or do you have a suggestion to help us improve? We want to hear from you.

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Making a comment, complaint or compliment about Social Services

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Home composting is the most environmentally friendly method of dealing with organic waste.

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Frequently asked questions about the concessionary travel pass.

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The Local Authorities (Model Code of Conduct) (Wales) Order 2008 issued a new model Code of Conduct for Members (Councillors) and Co-opted Members of Councils.

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Find out more about conference venues and facilities in Swansea Bay, Mumbles and Gower.

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The Nature Conservation Team aims to protect, enhance and raise awareness of areas of ecological and landscape importance within the City and County of Swansea for the benefit of people and wildlife.

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Information on Conservation Areas in the City & County of Swansea

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The City and County of Swansea is committed to finding out the opinions of residents, stakeholders and the Councils many employees.

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Results of surveys and other consultations undertaken by the City and County of Swansea with its residents, stakeholders and employees.

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The Council's Consultation Strategy sets out its current arrangements and longer term aims for consultation.

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Basic consumer advice and information is available from our website. Information includes advice on buying cars, computers, holiday advice, and advice for the home. For more detailed advice you can contact the national Citizens Advice Consumer helpline on 08454 040506.

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Here are the main contact details for the City and County of Swansea. Many of the Authority's sites within this website also have their full contact details on their information pages.

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Legislation only applies to land that is causing unacceptable risks to human health or the wider environment

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The Council offers Council tenants a low cost Contents Insurance Scheme. Contact your local District Housing Office for further information.

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COSHH requires employers to control the exposure to hazardous substances to limit ill health.

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Coroners inquire into deaths reported to them which appear to be violent, unnatural, or of sudden and unknown cause.

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This section provides information about how the Council works.

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There are a number of ways in which we can help you with a disabled adaptation in your home.

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The 'Right to Buy' team provide advice and assistance to tenants who wish to purchase their Council home

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You can pay your council house rent online. You will need to have your bill to hand to enter the reference number which can be found in the middle of the bill.

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A specialist team deals with council rent management, including rent collection and arrears recovery.

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Provide advice and assistance to tenants who wish to purchase their Council home.

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'Housing Options' provide housing advice and services for those who wish to apply for housing.

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The District Housing Offices provide a local service to council tenants in the area.

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Find out about council owned property and land as well as our registers of council and commercial land available for sale or rent.

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The agendas, reports and minutes of Council committees for the current and previous municipal years.

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Find out information about your Council Tax including how to pay banding and discounts.

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If there are now more than two people living in your house you can cancel your single person discount online.

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You can pay your council tax bill online. You will need to have your bill to hand to enter the reference number on the top right.

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If you have moved house you can let us know your new details online. You will need your council tax reference number which can be found on the top right hand side of your bill.

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Information about paying your Council Tax bill.

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Find out if you are eligible to apply for council tax reduction and how to apply

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These Offices provide a local service to council tenants in the area.

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Find out information regarding Councillors including who your local Councillor is and their contact details.

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The Local Authorities (Model Code of Conduct) (Wales) Order 2008 issued a new model Code of Conduct for Members (Councillors) and Co-opted Members of Councils.

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Details of Councillor's Surgeries, along with contact information.

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The Environment and Conservation Section plays a key role, both in its own right and in the work it carries out with partner organisations, in managing both the natural and built environment of the Authority.

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Credit is any sort of arrangement by which you obtain money, goods or services which you agree to repay at a later date.

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Information on burials and cremations.

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Directions to the Swansea Crematorium and Morriston Cemetery.

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Find out more about cricket pitches in Swansea

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The Community Safety team is responsible for carrying out work to reduce crime, fear of crime and anti-social behaviour in our city

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The Community Safety team is responsible for carrying out work to reduce crime, fear of crime and anti-social behaviour in our city

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The Community Safety team is responsible for carrying out work to reduce crime, fear of crime and anti-social behaviour in our city

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The Community Safety team is responsible for carrying out work to reduce crime, fear of crime and anti-social behaviour in our city

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Crime prevention, Prison and probation, Victims of crime, Anti-social behaviour...

 
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The use of crop spraying is regulated by the Pesticides Safety Directorate (PSD), an Executive Agency of the Department for Environment, Food and Rural Affairs (Defra).

 
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Crucial Crew is a multi-agency project, co-ordinated by the Health Promotion section

 
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If you know about an animal that is injured or being treated cruelly, call the RSPCA's national 24-hour cruelty and advice line on 0300 1234 999.

 
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Find all the information you need about the venues and attractions in and around Swansea here

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City & County of Swansea encourages cycling as a means of transport and leisure. Further information on Cycling routes and events can be found on our website.

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Swansea has three cycle paths which are particularly suitable for families





© 2014 City and County of Swansea
Civic Centre, Oystermouth Road, Swansea. SA1 3SN. Tel: 01792 636000 Fax: 01792 636340