Other agencies who can offer advice and support
Here is a list of local and national organisations who can provide advice and support in many different areas.
This list is not exhaustive, if we have missed out your organisation or have got something wrong, please contact us and we will add or amend your details.
Action for Children - a children's charity that supports and speaks out for the UK's most vulnerable and neglected children and young people
Action for Children – Gweithredu dros Blant
St David's Court, 68a Cowbridge Road East, Cardiff, CF11 9DN
029 2022 2127
Age Cymru - a new charity joining Age Concern Cymru and Help the Aged in Wales dedicated to improving the lives of older people.
Tel: (01792) 648 866
Alcoholics Anonymous - national advice and help
Barnardos - national and local information for families and individuals
South West Wales Office
Barnardo's Cymru South West Wales Office
Phone: 01639 620 945
BAWSO - Black Association of Women Step Out Ltd - a specialist service for BME women and children made homeless due to domestic violence
1st Floor, 63 Mansel Street, Swansea, SA1 5TN
Bays Project - youth homelessness project
32-36 High Street, Swansea
Blaenymaes Family Drop in Centre - support group for families in the Blaenymaes area
86-90 Blaenymaes Drive, Blaenymaes, Swansea
Blaenymaes, Portmead and Penplas Development Trust Ltd - Community regeneration in the Blaenymaes, Portmead and Penplas areas
The ARC Centre, 45 Broughton Avenue, Portmead.
Bonymaen Family Centre
Cefn Hengoed School, Caldicot Road, Winch Wen
Caer Las Project - provide support and access to accommodation for vulnerable single people and the homeless
Caerlas Cymru, The Customs House, Cambrian Place, Swansea
Care and Repair Cymru - the national body that actively works to ensure that all older people have homes that are safe, secure and appropriate to their needs. Care and Repair Cymru is able to access the needs of older people through the all Wales coverage of local Care and Repair Agencies.
Swansea Care and Repair, Unit 6, Clarion Close, Enterprise Park.
Citizens Advice Swansea - free welfare rights and other advice and assistance
Llys Glas (formerly part of Central Police Station)
Communities First - the Welsh Assembly Government's flagship programme to improve the living conditions and prospects of people in the most disadvantaged communities across Wales.
Swansea Communities First
Tel: 01792 635238
Community Legal Services - information on local legal and advice services
Community Networks - provide a new way in which GP Practices and a range of health, social care and voluntary sector professionals will work more closely together.
Communities That Care - community network for those in the Bonymaen area
55-57 Caernavon Way, Bonymaen, Swansea
Consumer Credit Counselling Service - charity that provides advice to people in financial difficulties
Wade House, Merrion Centre, Leeds, LS2 8NG
Cyrenians Cymru - youth and homelessness support group
124 Walter Road, Swansea
Cruse - Bereavement care and support network
National helpline: 0844 4779400
Deafblind UK - national charity offering specialist services and human support to deafblind people and those who have progressive sight and hearing loss acquired throughout their lives
Information and Advice Line: 0800 132 320 (voice and text calls)
Department for Work and Pensions - provide advice for people of working age, disabled people and their carers, pensioners and families including advice on benefits
There are many contact numbers, please use the link to their website to find the correct one for your enquiry.
Dial - information and support for disabled people and their carers
Equality and Human Rights Commission - have a statutory remit to promote and monitor human rights; and to protect, enforce and promote equality across the nine "protected" grounds - age, disability, gender, race, religion and belief, pregnancy and maternity, marriage and civil partnership, sexual orientation and gender reassignment.
Wales helpline: 0845 604 8810
Frank - national, free, confidential drugs information and advice 24 hours a day
Gingerbread - national and local single parent support group
Helpline: 0808 8020925
Gofal - provide a wide range of services to people with mental ill health.
Info-Nation - information, support and advice for young people aged 11-25
47 The Kingsway, Swansea
Local Aid - registered Charity No 1014952 who aim to raise awareness of the needs and aspirations of young people with special needs.
MENCAP - Mencap is the leading UK charity for people with a learning disability and their families.
Learning Disability Helpline: 0808 808 1111
MEWN - Minority Ethnic Women's Network
24 Mansel Street, Swansea
MIND - information and support for families and individuals with mental health problems
Swansea Mind: 01792 642999
NHS Direct Wales - health advice and information, including local support groups.
NSPCC - child protection and the prevention of cruelty to children
National Helpline: 0800 800 5000
Childline: 0800 1111
Passport to Leisure (PTL), City and County of Swansea - allows Swansea residents who are on low income up to 60% discount on a wide range of council run sports and leisure venues and a selection of private companies throughout the city.
Tel: PTL Office - 01792 635473
Relate - relationship advice and support
Local office: 01792 480088
Res-a-Rec - a furniture scheme from Cyrenians Cymru who provide quality recycled furniture to the homeless, people on benefits or people with a low income
Hafod Yard, off Morgan Street, Tawe Avenue,Hafod, Swansea, SA1 2LU
RNIB - Royal National Institute For The Blind. Support and information for people with visual impairments
Help line: 0845 766 9999 or Help line Cymru 029 2045 0440
Action on hearing loss - RNID. Support and information for people with hearing loss
Telephone: 0808 808 0123 (freephone)
Samaritans - confidential, emotional support
17 St Johns Road, Swansea
(National helpline) 08457 909090
SNAP Cymru - information and support to families of children and young people who have special educational needs.
Tel: 01792 457305
Spark Blaenymaes Ltd - help for local people
42-48 Dove Road, Blaenymaes, Swansea
Swansea Bay Racial Equality Council
Grove House, Grove Place, Swansea
Swansea Carers Centre - support service for carers
104 Mansel Street, Swansea
SCVS - Swansea Council for Voluntary Services
7 Walter Road, Swansea
Tel: 01792 544000/ Textphone 01792 544027
Swansea Drugs Project - community based agency providing help and support to drug users in Swansea
8 Calvert Terrace, Swansea, SA1 6AR
The Hill Community Development Trust Ltd - Community regeneration in Townhill and Mayhill areas
Phoenix Centre, Powys Avenue, Townhill, Swansea
Topic House - Older people's information centre
56-58 Teilo Crescent, Mayhill, Swansea
Victim Support - local support for victims of crime
Helpline: 0845 612 1900
The Wallich - a homelessness charity who work to find lasting solutions to homelessness and prevent its occurrence by working with those who are in danger of becoming homeless
The Wallich Centre
Tel: (029) 2066 8464
WGCADA - West Glamorgan Council on Alcohol and Drug Abuse Ltd - alcohol and drug advice
40 St James Crescent, Uplands, Swansea, SA1 6DR
Women's Aid Swansea - for women who are experiencing domestic violence and abuse
Swansea Women's Aid
Tel: (24 Hour Helpline) (01792) 644 683