Our consumer advice sheets provide information and advice about problems with buying goods and services. They are arranged by topic to help you find the best information for you.
The content on these pages is provided by the Trading Standards Institute and contains the most up to date advice on the subjects.
If you can't find the solution to your problems or need more advice you can contact the Citizens Advice Bureau by phone on 03454 04 05 06 or go to their Advice GuideOpens new window. You can also visit a bureau in person. You can find your nearest office using the search on the Citizens Advice Bureau websiteOpens new window.