Search site

Contact us in person

The Contact Centre is based in the Civic Centre on Oystermouth Road.

Services available include:

Contact Centre opening times

Monday - Thursday, 8.30am - 5.30pm
Friday, 8.30am - 5.00pm
Saturday and Sunday, closed

Please ensure you attend the Contact Centre 30 minutes before the stated closing times.

Other services available at the Civic Centre

Housing Benefit/Council Tax Reduction queries, opening times for these services are:

Monday - Thursday 8.30am to 4.15pm
Friday 8.30am to 3.45pm
Council Tax queries available until 5.00pm

Christmas opening times

Christmas Eve

Thursday, 24 December, 2015

(closes at 12 noon)

Christmas Day

Friday, 25 December 2015

Boxing Day Holiday  

Monday, 28 December 2015

Statutory Holiday 

Tuesday, 29 December 2015

New Year's Day

Friday, 1 January 2016


Digital self-serve zones

In these zones computers are available to assist you with services which are available online. This means you will not have to wait in a queue to be dealt with by a member of staff.

Parking at the Civic Centre

There is a free car park for visitors to the Civic Centre. The car park is located to the east of the building (city centre side).

In Civic Centre you can also visit:

West Glamorgan Archive Service (Tuesday - Friday) and Swansea Central Library (closed Monday). 

Coastline Café

The café offers a superb selection of drinks including tea, coffee (Americano, cappuccino, latte, espresso, mocha) and cold beverages. The range of delicious snacks and light meals includes toasted panini, selection of soups, salad boxes, and ciabatta sandwiches, home baked filled baguettes, jacket potatoes and cakes and pastries.

Opening hours
Monday, 8.00 am - 6.00pm
Tuesday to Friday, 8.00am - 6.00pm
Saturday and Sunday, 9.00am - 4.00pm

Exhibition space

The gallery style exhibition space provides a showcase for community and school artwork, a space for events and a place to display collections and resources from library, museum and archive projects.

Applications to use the exhibition space are welcomed from community groups, local organisations, societies, public services, council departments and individuals. Email or call 01792 636464 for further information.

Powered by GOSS iCM