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Domiciliary Care Agencies

Domiciliary care agencies, also known as home care, can provide both personal care and practical support to people who need some extra support at home.

Personal care can include help with getting up and going to bed, bathing, dressing, meals and medication.  Some care agencies can also provide help with housework and shopping, support to attend social events and 'sitting services' which allow carers to have a break.

A number of domiciliary care agencies operate in the Swansea area. You should make sure that any agency you consider is registered with the CSSIW (Care and Social Services Inspectorate Wales)Opens new window.  Any care agency you employ should give you written information about the service they will provide to you and how this will be delivered.  Make sure you are clear about the charging arrangements before you agree to having a service provided.

Our Care and Support Services Directory includes a list of local domiciliary care providers as well as other relevant information.  

Our factsheet PDF Document Information about Domiciliary Care Agencies for People who use Direct Payments (Factsheet 046) (PDF, 33KB)Opens new window also contains some information that may be helpful for people who are looking to make private arrangements with a care agency. 

Other information to help choose a domiciliary care agency

Independent Age has an information leafletOpens new window about what to look for when choosing a domiciliary care agency. (Please note that some of the information applies to England only.)

The UK Home Care AssociationOpens new window also provides information about domiciliary care agencies.

The EHRC has produced a guide about human rights for people who receive home care and their families. Your Home Care and Human RightsOpens new window

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