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Additional charges third party (top-up) payments

Some independent care homes charge fees which are higher than the usual amount that Social Services can contribute.

The maximum amount that Social Services can contribute is often referred to as 'the usual costs'. If Social Services is contributing towards your care home fees, and you choose to move into a home which charges a higher fee, the difference between the two amounts is paid by a third party, usually a relative. Third party payments are sometimes referred to as 'top up' payments.

What does a third party payment cover?

The reasons for a third party payment will vary from one home to another. For example, a home might charge extra for a room which was superior in some way to a standard room. However a third party payment can cover anything provided by a home which is outside the 'usual costs' which Social Services will cover.

Before you sign any contract the care home should give you written details of all the charges it intends to make in the 'Statement of Purpose' document. If there is anything that is not clear or which you do not understand, you should ask for advice.

Who can make a third party payment?

As the name suggests, this payment is made by someone other than yourself or Social Services. This can be a relative or friend.

The general rule is that you cannot use your own money to fund a third party payment. 

However, in certain specific circumstances you may make a third party payment from your own capital. These are:

We recommend that you seek independent financial and legal advice if you are considering these options. Speak to the Common Access Point for Health and Social Care (CAP) if you need more information about these arrangements.

Apart from these circumstances, there are no clear guidelines available on what is allowable in all circumstances and how you can use your own money. If you need further advice about how a top up to your care home fees might be arranged please discuss this with your care manager.

How do the arrangements work?

If you move to a care home where a third party payment is required, the person who will make the third party payment on your behalf must sign a contract with Social Services, before the contact with the care home is signed. In doing so, they must confirm that they have the financial means to make the third party payments (including any future increases) for the whole time you will live at the care home.

Payment is made direct to the care home, normally monthly.

The council is empowered to take action to recover the cost of the third party contribution from the third party if they fail to honour this agreement. If the third party fails to keep to the commitment to pay the agreed amount then you may have to move to a new care home where the fees are within the Social Services 'usual costs'.

Can a third party payment be required after entering a care home?

If you are already resident in a care home, and no third party agreement was required at the time you became a resident, the care home may seek to introduce a third party payment at a later date. Also, if a change to your arrangements is made at your request or with your agreement, for example, you move to a superior room, then an additional third party payment can become due.

Such changes in arrangements will require the drawing up of a new placement agreement and will require the agreement of all parties. As such this will mean the existing agreement will end and you will be entitled to 28 days notice in such an event.

What happens if the care home fees increase?

It is usual for the fees charged by care homes to increase each year. The amount that Social Services can contribute to your fees may not increase at the same rate as the home fees increase.

The third party element of the fee can only be increased once in any financial year, and as a guide, the amount should not increase by more than 25% a year. You should receive at least one month's notice that the third party payment is to increase. The person who makes the payment for you must then sign a new contract with Social Services if the amount of the third party payment increases.

What happens if we are no longer able to pay the third party payment?

If the person making the third party payment begins to have difficulty with the arrangement it is important that they contact Social Services as soon as possible.

As detailed in the third party agreement, this may result in the care home resident having to move to other accommodation, subject to a full assessment of their care needs. Once contacted, Social Services will arrange a review of those needs and financial arrangements for ongoing support.

Search for advice and support

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Social Care Income and Finance Team

If you have any detailed questions about your social care financial assessment, or would like to challenge the charges.
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