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Access Services at Swansea Grand Theatre

Swansea Grand Theatre welcomes all patrons. We have an extensive range of services to ensure you have an enjoyable and comfortable visit.

The lift in the Arts Wing provides access to all floors of the theatre including the Grand Circle in the main auditorium. There is level access for wheelchair users into the stalls and also into the Footlights Bar. There are five positions available in the stalls for wheelchair users, so should you require one of these please inform Box Office when you book your tickets.

To enhance sound reception for the hearing impaired, the Sennheiser Infared system is available and we provide sign language interpreted performances for certain shows. We also offer Audio Description facilities with some performances.  

Assistance Dogs are also welcome.

Please note that strobe lighting is used with certain shows and productions. Please check with Box Office if this is of concern to you.

We are also able to offer a number of armless seats. Please check with Box Office for availability.

Assisted Performances

Swansea Grand Theatre offer assisted performances on certain performances. Please contact Box Office for further details.

Audio Description

Certain performances will feature an Audio Described facility. This facility helps to make visual events accessible for blind and visually impaired patrons.  As the action of the performance unfolds on the stage, a trained professional describer delivers a commentary and narration about what is happening. This guides the listener through the presentation with concise descriptions of entrances, exits, scene changes, costumes, body language and so on - this is all done in between portions of dialogue, not to overlap with the actors. The description is everything the sighted person takes for granted. 

This service is relayed through infra-red headsets.  Please contact a member of our Front of House team before the Audio performance commences.  

For information on forthcoming Audio Described performances please contact Box Office on 01792 475715.
       
British Sign Language

BSL is a language in its own right, with its own grammar.  Certain performances will have a BSL interpreter. This facility is offered to communicate with deaf or deafened people whose first language is/or are fluent in BSL.

The interpreter is usually located on the side of the stage, please inform box office if you require this service so that you can be seated appropriately.

For information on forthcoming sign interpreted performances please contact Box Office on 01792 475715.

 

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