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Report a problem with bins and litter

You can report a missed bin collection, order new bags or tell us about litter in the street as well as other issues.

To report an issue you can use one of our reporting forms.  If you would prefer to speak to someone you can phone us on 01792 635600 (Monday - Thursday 8.30am - 5.00pm, Friday 8.30am - 4.30pm).

Missed recycling and rubbish collection

Use this form to report a non collection of your recycling, household, kitchen or garden waste. Please wait until after 4.00pm on the day of your collection to give the crews enough time to have completed your area.

Request more recycling bins and bags

If you are unable to collect bags and bins from one of our local stockists then you can ask them to be delivered to your home.

Report flytipping

Use this form to notify us of flytipping of household or business waste. Flytipping is a criminal offence, and if caught you could be prosecuted.

Report litter in the street

This form can be used to report litter in the street.

Report an overflowing litter bin

You can report a litter bin that is overflowing with this form.

Report a syringe or needle

Needles and syringes should be disposed of safely using a sharps box. If you find a syringe or needle then do not touch it but report it to us as soon as possible. We will then have it removed safely.

Report flyposting

Use this form to notify us of flyposting. Flyposting is a criminal offence, and if caught you could be prosecuted.

Report dog fouling

This form can be used to report dog fouling for cleaning or to report a person who allows their dog to foul the highway.

Report dog fouling bin to be emptied

This form can be used to report a dog fouling bin that has not been emptied.

Tell us about problems with public toilets

If you have a problem with any of our public toilets please tell us. If there are staff on site please report problems to them first so we can sort the problem quickly.

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